What do you do if you if you don’t agree on something? a) Get grumpy and tell your boss/teacher about it? b) Communicate with your team and try to reach a compromise? c) Just sit back and let the other person have their way because it’s easier?

Scenario – A team of people are designing an office and have to choose equipment for it, they’re discussing photocopiers … Person 1 – “I want this photocopier” Person 2 – “Actually I think this one’s the one we want” Person 1 – How could they react, what things do you think they could say? Think of three responses: Assertive – Passive – Aggressive Person 2 – How do you think they’d react to your responses – give their replies to your Assertive – Passive – Aggressive answers.

You’ve got a team member missing how do you deal with it? Passive Aggressive Assertive Talk through your answers as a team – write them down to discuss in 3 minutes time.

You’ve got a team member missing how do you deal with it? Passive “Oh well, never mind.” Aggressive “She/he should have been here so it’s his/her fault that she won’t know what’s happened.” Assertive “We better make some notes on what we did today to ensure that he/she can catch up next lesson”

At the beginning of your team lesson someone says “We’re OK we don’t need to have a meeting, we all know what’s going on, right?” What are benefits of having a team meeting before the session starts? If someone said this to you and you didn’t have a clue what was happening, what would you say? Give me a Passive, Aggressive and Assertive answer please. Why should you talk about (reflect) on what you’ve done today?

Praise – giving and receiving How to give and receive praise without feeling embarrassed? We all love praise, when you say something nice to me it makes my day! http://www.rachelwilkerson.com/2011/04/25/lesson-74-how-to-handle-praise/

You need to learn to take a compliment

You can’t just own your flaws — you have to own your strengths too. I know you have them. You know you have them. Your friends, family, and co-workers know you have them. Acknowledging these strengths doesn’t make you a bad person. So quit feeling guilty about your God-given talents and downplaying the fact that you’re awesome.

Here are some ways to improve how you take a compliment 1

2 Say “Thank you.” That is how you respond to praise. You mind your manners. You behave graciously. And you acknowledge that the compliment is true.

Don’t deny the compliment a second time Don’t deny the compliment a second time. A lot of times, we get the “Thank you” down…and then we feel compelled to say something else. We don’t know what else to say and things feel too silent so as we scramble for words, the denials start again. Nope. Stop right there. 3

If you really need to fill that silence, here are some things you can say after the “Thank you.” “This project means a lot to me so I really appreciate the compliment.” “I’ve been working really hard so I really appreciate you saying that.” “I feel great but it’s nice to hear that the hours at the gym are doing something.” “It’s nice to know I’m leaving college with a job lined up.” “I’m so excited about the new job.” “I’m glad to hear you like it.” “I appreciate that.”

Don’t give a forced compliment back. 4 Don’t give a forced compliment back. I know it’s tempting. You want to fill the silence and take the focus off of you so you try to turn it around and talk about the complimenter. Don’t. That’s just silly. Not only are you being rude by changing the subject they brought up, but you are also being fake.

5 Have a little faith … Accepting a compliment with grace takes practice, but it’s a really important life skill to have. If you continuously tell people they are wrong when they praise you, eventually they will start to believe you. And I’m afraid that you will too.

Giving praise to others Pick a name Write 3 positive things about that person which others in the group might be able to identify who they are when they’re read out: ie You were really easy to talk to and approachable You turn awkward situations into humorous ones

Source http://www.rachelwilkerson.com/2011/04/25/lesson-74-how-to-handle-praise/