Nonverbal Communication: Messages Beyond Words

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Nonverbal Communication: Messages Beyond Words Looking Out, Looking In Chapter Seven Nonverbal Communication: Messages Beyond Words Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Characteristics of Nonverbal Communication Nonverbal skills are vital All behavior has communicative value Nonverbal communication is primarily relational Impression management Reflecting and shaping relationships Conveying emotions Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Characteristics of Nonverbal Communication Nonverbal communication occurs in mediated messages Emoticons and emoji Punctuation and lexical surrogates Time management Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Characteristics of Nonverbal Communication Nonverbal communication serves many functions Repeating Complementing Substituting Accenting Regulating Contradicting Mixed messages Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Characteristics of Nonverbal Communication Nonverbal communication offers deception cues Nonverbal communication is ambiguous Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Influences on Nonverbal Communication Gender Culture Personal space Eye contact Use of time Monochronic cultures Polychronic cultres There are some universal nonverbal behaviors Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Types of Nonverbal Communication Body movement (kinesics) Body orientation Posture Gestures Illustrators Emblems Adaptors Manipulators Face and eyes Microexpressions Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Types of Nonverbal Communication Voice (paralanguage) Emphasis Tone Rate Pitch Volume Pauses Unintentional pauses Vocalized pauses Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Types of Nonverbal Communication Touch (haptics) Appearance Physical attractiveness Clothing Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Types of Nonverbal Communication Physical space (proxemics) Distance Intimate distance Personal distance Social distance Public distance Territoriality Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.

Types of Nonverbal Communication Physical environment Time (chronemics) Indicates power and status Reflects the state of a relationship Cengage Learning. Looking Out, Looking In, 15th Edition © 2016. All rights reserved.