Using Design Thinking to Help Your Campus Consider a Breakthrough

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Presentation transcript:

Using Design Thinking to Help Your Campus Consider a Breakthrough Kristen Vogt May 1, 2014 EDUCAUSE Connect: Baltimore

Task #1 Popcorn ShoutOuts In 60 seconds, tell me everything that’s wrong with higher ed (go ahead, vent!)

“Problems are just opportunities for design in disguise.” © 2012 IDEO LLC.

Task #2 Envision What is the value of higher education?

What is Breakthrough Change? Dramatically, not marginally, improved outcomes Fundamentally, not incrementally, different experience

Breakthrough Degree Programs Outcomes Student success, for more students, esp. low-income, students of color, first-gen Sustainability Experience Enhanced quality Low cost to student, low operating cost Shorter time to degree

What is Design Thinking? It’s Human-Centered It’s Collaborative It’s Optimistic It’s Experimental © 2012 IDEO LLC. All rights reserved. http://designthinkingforeducators.com/

Design Thinking Process Discover Interpret Ideate Experiment Evolve © 2012 IDEO LLC.

Task #3 Think-Pair-Share Remember the value of higher ed? What’s getting in the way of that being possible for students at your institution?

“You are a designer.” © 2012 IDEO LLC.

Task #4 Interview Learn from “users” Listen to students as they define the problem from their perspective Build empathy for the experience of students Observe not only what students say but what they do, not only what they think but what they feel © 2012 IDEO LLC.

Design Thinking Process Discover Interpret Ideate Experiment Evolve © 2012 IDEO LLC.

Task #5 “How Might We’s” Rules of Brainstorming Defer judgment Encourage wild ideas Build on the ideas of others Stay focused on topic One conversation at a time Be visual Go for quantity © 2012 IDEO LLC.

Design Thinking Process Discover Interpret Ideate Experiment Evolve © 2012 IDEO LLC.

“Stepping out of your comfort=learning.” © 2012 IDEO LLC.

Task #6 Build Prototype Sketch a storyboard Create a diagram Build a mock-up or model Act out a role play Get Feedback and Iterate © 2012 IDEO LLC.

Design Thinking Process Discover Interpret Ideate Experiment Evolve © 2012 IDEO LLC.

Task #7 Next Steps Evolve Integrate feedback Choose a plan of action Document progress Plan next steps © 2012 IDEO LLC.

Learn More Design Thinking & Breakthrough Models http://nextgenlearning.org/topics Profiles of Breakthrough Degree Programs http://nextgenlearning.org/breakthrough-model-designs Design Thinking for Educators Toolkit http://designthinkingforeducators.com kvogt@educause.edu