Michael Mast Senior Architect Applications Technology Oracle Corporation

System Management

Topics Technology Update Managing the E-Business Suite: Q&A Monitoring and Control Diagnostics and Troubleshooting Configuration Management System Maintenance Q&A

Management Technology Update

Strategy Improve E-Business Suite manageability by providing management tools and enhancing E-Business Suite technologies.

Oracle Applications Manager 11i System management console built directly into the E-Business Suite Provides features for monitoring, administration, troubleshooting, maintenance, and configuration management. Required for managing E-Business Suite releases 11.5.9+

Oracle Applications Manager 11i Releases OAM 11i 2.0 was included in the 11i.7 and 11i.8 Rapid Install and Maintenance Pack 11i.9 includes OAM 11i 2.2 OAM 11i 2.2 is also available as mini-pack OAM.G for all 11i releases Metalink Note 166762.1 is kept up to date with the latest release and patch information

Why upgrade to 2.2 from 2.0? Applications Dashboard System Alerts Patch Advisor Patch Impact Analysis Enhanced configuration views Configuration Editor Improved Forms Server management features Extensibility with SQL Scripts Improved supportability Enhanced troubleshooting for Concurrent Managers Improved Applications Usage Reports Enhanced Oracle Workflow management features Added responsibilities for finer grained access control Oracle Diagnostics Integration etc.

Related Technologies Built into the E-Business Suite Oracle Diagnostics Page Flow Logging Oracle Applications Logging

Future Direction: Consolidated System Management Solution Grid Control Monitor Multiple Systems Compare Systems Analyze Trends Etc. E-Business Suite Management Plug-in Control Applications Services Make configuration changes Diagnose and resolve system problems Patch impact analysis Etc. Oracle Applications Manager 11i Oracle Applications Manager 11i Oracle Applications Manager 11i … E-Business Suite System 1 E-Business Suite System 2 E-Business Suite System N

Management Pack for Oracle Applications E-Business Suite related extensions for Enterprise Manager 8i and 9i 9iR2 was the terminal release Management Pack features are now being built directly into Oracle Applications Manager 11i and Grid Control

Managing the E-Business Suite: Monitoring and Control

Applications Dashboard

Drill down

End-to-End Details

Monitor and Control Application Tier Services

Monitor and Control Workflow

Applications Usage

Concurrent Processing System Reports

Future Direction: Extended Reports

System Alert Summary

Occurrence Context Details

Alert Notification Subscriptions

Dashboard Metric Alerts

Page Flow Logging Page flow logging can be configured to capture page access data for JTF Can be configured to capture different levels of data for specific applications, or specific business flows No overhead to page access times Integration with Oracle ClickStream

Page Flow Logging: Usage Summary

Detailed Usage Reports

Future Direction: Page Flow Logging Enhancements Extend to capture data from OA Framework Merged Reports with Forms Signon Auditing data

Future Direction: Expanded JServ Monitoring

Future Direction: Runaway Process Monitoring

Future Direction: Monitoring Security

Future Direction: Business Flows Oriented Monitoring

Future Direction: Monitoring via Grid Control

Future Direction: Monitoring via Grid Control

Managing the E-Business Suite: Diagnostics and Troubleshooting

Oracle Diagnostics Oracle Diagnostics provides a wide variety of diagnostic tests for system configuration, product functionality, business flows, etc. Diagnostic tests created by Oracle Support and development identify problems and suggest solutions Can be extended with custom diagnostic tests.

Diagnostics Dashboard

Administer Diagnostics

Future Direction: Oracle Diagnostics Enhancements Links to diagnostics provided in context in OAM and the E-Business Suite Run tests in batch mode UI for designing custom diagnostic tests Run outside of E-Business Suite

Oracle Applications Logging When problems arise, logging can be enabled to varying levels of granularity for specific modules Messages are logged to a central repository Messages can be searched and viewed in Oracle Applications Manager Oracle Applications Manager automatically links System Alerts to related log messages

Future Direction: Enhancements to Logging New administration interface Performance enhancements Automatically capture error messages Rule based control of logging and tracing

OAM 11i Troubleshooting Wizards Troubleshooting wizards help: Automate the collection of system information Identify potential problems Automate resolution Current wizards include: Concurrent Manager Recovery Service Management Infrastructure Stats Pack Report

Collect Information for Oracle Support

Future Direction: Support Cart Enhancements Automated collection of “System Signature” Data driven collections Collaboration with Oracle Support

Managing the E-Business Suite: Configuration Management

Edit System Configuration Parameters

Configuration History

Compare and Restore Settings

Future Direction: Configuration Editor Enhancements Support for dependent parameter values Support for customizations Advanced Configuration Wizards Convert to SSL Convert to Forms Servlet Set up Web Load Balancing And more...

Explore E-Business Suite System Configuration

Find Configuration Problems

Future Direction: Grid Control Configuration data for E-Business Suite Systems will be loaded into the Grid Control repository Compare systems side by side Alerts for policy violations

Managing the E-Business Suite: System Maintenance

Tracking Periodic Maintenance Activities

Patching Understand the patch level your system Identify patches that need to be applied Understand the impact of patches Apply

Product Patch Sets

Search Applied Patches

File History

Future Direction: Patch Timing Reports

Patch Advisor

Patch Details

Patch Impact Analysis

Impact Details

Future Direction: Enhanced Patch Impact Analysis Aggregate impact analysis of a patch combined with its prerequisites Show affected menus paths, responsibilities, and users Show affected functional tests

Future Direction: Patching Related Features Automated download of InfoBundle Automated patch download and merging Monitoring of in-progress AD activities

Future Direction: Centrally Managed Patching We want to hear your requirements! Please visit DEMOGrounds Roundtable #3, look for the “Oracle Patch Tracking System” sign.

Future Direction: Cloning Automation

Managing the E-Business Suite: Extensibility

Add Your Own Extensions

Summary Oracle Applications Manager 11i 2.2 is now available as Mini-Pack OAM.G Each OAM release expands the available features in areas such as: Monitoring and Administration Diagnostics and Troubleshooting Configuration Management System Maintenance In the future, OAM will be integrated with Grid Control

Oracle DEMOGrounds Administration and Management pod Roundtable #3 Oracle Applications Manager Grid Control Diagnostics Roundtable #3 Migration and Upgrades Installing and Cloning Auto-Config Oracle Patch Tracking System

www.oracle.com E-Business Suite System Management Grid Control http://www.oracle.com/appsnet/technology/managing Metalink Note 166762.1 Grid Control http://www.oracle.com/enterprise_manager/

Q & Q U E S T I O N S A N S W E R S A