Provision of Portable Phones for Ward Staff to Enhance Communication During Night Time Author : Ms Anita PAI, HM(SS)1, Ms. Sally FOK, S(BES & Tele)

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Provision of Portable Phones for Ward Staff to Enhance Communication During Night Time Author : Ms Anita PAI, HM(SS)1, Ms. Sally FOK, S(BES & Tele) Mr. Sailan TONG, CKIII(Tele) Department of Supporting Services, QEH Background Night nurses might have to rush to nurse station for phone calls at night time Call might be missed if nurses are far away from the station It might affect the level of quality and efficiency of nursing care provided Objectives Enhancing ward staff communication during night time by providing portable phone sets Implementation 08/09 Portable phones were provided for ward staff Conclusion It benefits patient care as nurse can carry the phone within the ward that directly helps enhance communication with on-call medical staff / front line staff

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