Welsh Ambulance Services NHS Trust 11th May 2010 Presenter: Sara Jones, Director of Unscheduled Care / Clinical Director Welsh Ambulance Services NHS Trust ..................................................

Introduction First ambulance service in the world to take part in 1000 Lives Campaign Development of new Ambulance Patient Safety Prompt Tool (APSPT) & other measures Interest expressed by New Zealand and Scottish Ambulance Services Interest from University of Manchester Involvement with 1000 Lives continues to spread throughout Trust Welsh Ambulance Services NHS Trust .................................................. ...................................................................... .................................................................................. Insert name of presentation on Master Slide

Reducing Harm and Measuring Effectiveness MORTALITY TARGETS Reducing Harm and Measuring Effectiveness Utilise Patient Safety Prompt Tool Percutaneous Infusion Pre Hospital Thrombolysis Improve: Peak Expiratory Flow Pain scores O2 administration F.A.S.T Spread structured handover via SBAR Turnaround at A&E Domestic abuse handover Nurse triage Manage Acute Coronary Syndrome Improve Infection Control Improve Clinical Communication Interventions Leadership Medicines Management Warfarin awareness Green bag Campaign Spread access to Naloxone Reducing Falls in Intermediate Care Target vehicle cleanliness Walkrounds Patient stories Falls Pathways Welsh Ambulance Services NHS Trust .................................................. ...................................................................... .................................................................................. Insert name of presentation on Master Slide

Targets/Aims 100% compliance with Prehospital Thrombolysis criteria 100% compliance with peak expiratory flow measurements. 100% compliance with pain scoring. 100% compliance with oxygen administration. 100% compliance with vehicle cleaning. 100% using SBAR. 90% compliance with turnaround times at A&E. 90% resolution of low priority 999 calls from Nurse Triage. Number of walkrounds completed - 2 per month Number of Trust Board meetings presenting patient stories – every Trust Board. Qualitative data from Warfarin pilot. 100% compliance with FAST test. Welsh Ambulance Services NHS Trust .................................................. ...................................................................... .................................................................................. Insert name of presentation on Master Slide

Thank you! Welsh Ambulance Services NHS Trust .................................................. ...................................................................... .................................................................................. Insert name of presentation on Master Slide