References Marlies Anne Corine Klok Joulie Sakkab Jocelyn El Hindi Email address: marlies.corine@drsulaimanalhabib.com Organization: Dr Sulaiman al Habib Hospital, Dubai UAE Job Title: Clinical Educator Joulie Sakkab EMAIL ADDRESS: js35@aub.edu.lb ORGANIZATION: American University of Beirut Medical Center JOB TITLE: Senior quality officer & Quality accreditation and risk management Jocelyn El Hindi EMAIL ADDRESS: jocelynelhindi@hotmail.com ORGANIZATION: CLEVELAND CLINIC, ADBU DHABI, UAE JOB TITLE: PATIENT COORDINATOR