Simple Tips for Teaching Realm Connect or The City

Snapshot General Trainings Group Leader Trainings Have Fun! Ongoing Training Strategy 5 Topics to cover for both General Trainings & Group Leader Trainings

First Things First

First Things First Educate Yourself Understand what & who you’re teaching put yourself in their shoes: how will this affect me?

First Things First 2. Start with Why Why is Realm/The City important to learn? “People don’t buy what you do, they buy why you do it.” – Simon Sinek Talk about Why The City is important for them to learn!

First Things First 3. Set & Remember Your Goals What is your ultimate goal? What do you want them to know? What do you want them to do with what they know? Essential vs Important vs Helpful

First Things First B=MAT (bjfogg.com) Ask: What are our behavioral goals? Do they have the motivation? Is it easy enough to do? How are we triggering them? behavior happens when 3 things happen at the exact same moment: motivation, ability, trigger “put hot triggers in the path of motivated people” Behavior Example: Join The City

First Things First Show Personal Commitment First Person Approach Give Personal Examples Show Passion & Enthusiasm Cast Vision Example: Crawl, Walk, Run Commitment is enhanced by relating your own experience, ideas & feelings crawl, walk, run (tell example of TrueNorth video)

Get Ready! Identify who is being trained, then:

Get Ready! Before Your Training Sessions: Promote Realm/The City Create Group Create Content Invite Participants Assign Homework Ex: Accept invitation & watch intro video DEMO: Community Group Leaders group on demo & lifechurch (content posted that includes homework, how to invite) Could include “homework” in invitation message

General Trainings (all of this can build on each other) DEMO: all (vision, overview, account settings, groups, content creation), briefly

General Trainings 5 Topics to Cover: Vision Brief Overview Profile & Settings Groups Content Creation (all of this can build on each other) DEMO: all (vision, overview, account settings, groups, content creation), briefly

Group Leader Trainings

Group Leader Trainings 5 Topics to Cover: Best Practices Advanced Content Creation Group Settings Group Leader Features & Expectations Inviting Participants communicate vision, show your group around, initiating engaging content, give the gift of going 2nd featured posts, advanced option, sharing, formatting tools attendance, group health, group roles Invite Participants: how and WHEN DEMO

Have Fun! How does your church have fun?

Have Fun! Homework vs In Person Make it a party! Games with Prizes

Game Ideas Passport Contest Scavenger Hunt Speed Round Bingo Welcome to The City package Contest: every person in community group posts (bowling) Highest engagement rate (free babysitting or house cleaning) Raffle tickets on seats, announce winner on The City *Mug giveaway- number generator

Task Examples Download App Update Contact Info Add Profile Pic Change Notification Settings Choose Privacy Settings Send a Message Create a Post Attach a file to your Post Edit a Post Support a Post Create an Event RSVP to an Event Create Event w/ Tasks & Items Post a Photo Can expand list by add (web) or (app)

Ongoing Training Strategy

Ongoing Training Strategy http://bit.ly/CityAdopt Keep these technology personality types in mind as audience categories- different groups for training Having an ongoing training strategy is key so that you don’t miss the early/late majority/laggards when they’re ready

Ongoing Training Strategy “About 70% of a community will not adopt new innovations unless they hear clear reasons why, from trusted individuals within the community.” http://bit.ly/CityAdopt

Ongoing Training Strategy What do you wish your users knew more about &/or used more on Realm/The City? Actually ask this question for feedback

Ongoing Training Strategy Realm/City Tips Realm/City Info Booth Realm/City Pros Periodic 1 hour Trainings

Bonus Tips from Churches

Bonus Tips from Churches Gradual roll-out with training to key groups Ask them to be advocates for Realm/The City Talk about why Realm/The City is a BETTER way for members to connect

Bonus Tips from Churches Keep training sessions small Offer trainings at various times Make sure everyone has a laptop Have 1-2 staff present to help Offer one-on-one training to senior citizens or technically challenged

Resources

Outside Resources bjfogg.com (B=MAT) http://bit.ly/CityAdopt Simon Sinek’s TED Talk: Start with Why

The City Help Resources City Map Group Leader Handout Group Leader Guide Getting Started with The City Guide City Tips Webinar Archive Map & GL Guide good for “Welcome to The City” package GL & Getting Started guide good for City Tips ideas

Realm Help Resources resources.realmchurch.com wiki.acstechnologies.com Congregant Guide Leaders Guide