Assertiveness and handling difficult students

Slides:

Advertisements

Similar presentations

Whitmore/Stevenson: Strategies for Engineering Communication 1 of 11 Listening Skills  School teaches us to read, write, and speak, but rarely focuses.

Advertisements

Arrange our chairs in a circle. I will give the first person a statement. You must whisper the statement as best you can to your neighbor. You may NOT.

Warm-Up List as many ways that you can think of that people communicate with each other. Circle the three that you do most. Think back 5 years. Were these.

What is Assertiveness? It is the ability to honestly express your opinions, feelings, attitudes, and rights, without undue anxiety, in a way that.

WHAT IS IT? HOW CAN IT HELP ME? WHAT DO I NEED TO DO?

Level 3: Chapter 16.  Understand the difference between assertiveness, aggressiveness, and passiveness  Discover how assertiveness can be beneficial.

Communication Just the Basics. Non-Verbal Communication n Now you can TALK! n Tell me how you felt during the experiment…

Communication Skills. What are communication skills? They are important skills that involve: Words- the foundation of effective communication. Gestures-

Why Empathy Matters By Mrs. Irina Stepanyan.

Slide 1. Slide 2 AT THE SCHOOL BUTOP! ONE FEAR AND ONE HOPE FOR MY CHILD AND.

Effective Refusal Skills to Negative Peer Pressure.

Effective Communication Skills. I Statements Used to express thoughts and feelings without blame or judgment.  State the feeling and the problem behavior.

Skills For Effective Communication

 And if negotiation and facilitation doesn’t work…  Or you haven’t had a chance to try it…  You may find yourself having to manage a conflict situation.

Effective Communication Sharing of information, thoughts and/or feelings – “I” Messages – Active Listening – Body Language.

Good Communication FCS Overview. What is Communication? 0 The sending and receiving of messages.

Listening and Hearing are not the same. hearing - our ears pick up sound waves listening is receiving a communicated message.

Chapter 6 Communication

Communicating Effectively

Dealing with Work Situations Working with Others Good Communication

Body Language, Interview Skills, Business Etiquettes

Communication Part 2: Communicating Beyond Active Listening

Assertive Communication

Effective Refusal Skills to Negative Peer Pressure

What are the types of communication?

Communication and Social Style

Self-Assessment 1 Rate these active listening skills as either:

Healthy Relationships

Assertiveness in management

Using IMPROV to IMPROVE your Communication

ASSERTIVENESS Assertive behavior:

Good Friendships & Communication= Successful Person

Bell Ringer Open your student workbook and turn to page 63.

Communicating Effectively

“First learn the meaning of what you say, and then speak.” -Epictetus

Effective Communication

Passive, Aggressive, & Assertive Communication

Prof. Miguel A. Arce Ramos

Communicating Effectively

Communication Styles “I know you believe you understand what you think I said; but, I am not sure you realize what you heard is not what I meant.” -Mother.

Section 6.1 Skills for Healthy Relationships Objectives

Family Life Education 6th Grade

PHYSICAL ATTENDING (VISIBLY TUNING IN)

MOTIVATION AND EMOTION

Warm-up Question What would the world be like without the internet, , and cell phones? Would you like it better? Why?

Employability Skills Communication.

PROFESSIONALISM Honesty Accountability Integrity Responsibility

Why Managers Often Fail to Listen

Introduction Communication Breakdown

Chapter 6 Communication

Human Growth and Development

S.6.1 Communication with a partner: The importance of communication

The way in which we send and receive messages.

“I” Messages & Conflict Resolution

Healthy Relationships

DA TALK COMMUNICATION SKILLS

Assertiveness Skills Assertiveness is a form of communication in which needs and wishes are stated clearly with respect for oneself and the other person.

Characteristics of a good listener

PROFESSIONALISM Honesty Accountability Integrity Responsibility

Practicing Communication Skills

Effective Refusal Skills to Negative Peer Pressure

Communications Haven, Yovannca.

Assertiveness Putting forward your own NEEDS,

The importance of communication

Chapter 4 Communicating for Wellness

Chapter 9: Communicating Effectively

Presentation transcript:

Assertiveness and handling difficult students

Treat people as if they were what they ought to be, and you help them become what they are capable of becoming.

Rita Pierson: TED Talks https://youtu.be/SFnMTHhKdkw

Recognize what makes effective communication Today we will Recognize what makes effective communication Know the difference between assertive, aggressive and passive behaviors. Deal more confidently and effectively with difficult situations at work.

What makes effective communication? Body Language is important Active Listening Pay Attention Show That You're Listening, Provide Feedback, Defer Judgment Respond Appropriately

Remain Calm We feed off others actions and reactions Verbal and Nonverbal -Communication 35% -Verbal communication 65% nonverbal communication, Facial Expressions, Tone, Movement, Appearance, Eye contact, Gestures, and posture

Assertive, Aggressive and Passive Behaviors Assertive Behavior - expressing your feelings, needs, ideas, and rights in ways that don’t violate the rights of others. Assertive behavior is usually honest, direct, expressive, spontaneous, and self-enhancing. Passive behavior is often dishonest and involves letting other people violate your personal right to be treated with respect and dignity.

Assessment: As a large group, tutors will discuss the underlying issues that could potentially interfere with a successful tutoring session and develop a list of resources and strategies to stop the difficult situation before it becomes a major problem.

How can we deal more confidently and effectively with difficult situations A student is constantly texting and on social media during your tutoring session

James comes to tutoring once a week and requests Jessica James comes to tutoring once a week and requests Jessica. He reminds her often how nice she is and how much better at Math she is than he. Jessica finds herself doing most of his homework, and is uncomfortable but she does not know how to confront the situation. What should Jessica do?

What if? . “This instructor is really crazy. She won't even listen to reason. I think she's out to get me.” . “I've already done my homework. I just need you to check it for me.”