NGage Team Silver CS410: Old Dominion University 4/26/2017 1

Team Members Samuel Young Omar Craddock MEWAEL TSEGAYE BRYAN CAREY PATRICK TRINIDAD AMER RIGHI 2

Outline Problem Statement Hardware and Software Requirements Who is the Customer? Application Framework Problem Characteristics Website Map ODU Freshman Retention User Roles Student Retention Algorithms Problem Flow Diagram Risk Matrix Solution Method Technical risks What Will it Use? Consumer Risks The NGage Platform Prototype Functionality Solution Flow Diagram User stories Major Functional Component Diagram Summary Competition Matrix References 3

Problem Statement The lack of student involvement and engagement in campus communities, events and organizations can negatively impact academic performance. Due to the lack of available resources needed to succeed, college students may have trouble finding suitable housing, tutoring services, entertainment and amenities for a positive college experience. 4

Who is the Customer? Anyone attending ODU that… is new to Hampton Roads and is not familiar with the area needs help finding tutoring assistance needs help finding safe affordable housing near campus 5

Problem Characteristics Students are unaware of events, resources and organizations on campus. Students find it difficult to find optimal, safe and affordable living situations on and off  campus. Students from outside Hampton Roads are unaware of local restaurants, grocery stores, entertainment, etc. 6

ODU Freshman Retention These three points are leading causes of students being uninvolved on campus. These students are more likely to drop out or transfer schools. At ODU alone, 19% of freshman do not return after their first year (College Factual). 7

Student Retention Students who enrolled college in the past twenty years that left without a degree or certificate. 31 million according to National Student Clearinghouse (NSC) Research Center (2014) One-third of which dropped out before the start of sophomore year (NSC, 2014) 8

Student Retention (cont.) The rate of all first-time undergraduates who enrolled in Fall 2008 that finished their degrees within 6 years was 55% nationally, according to NSC Research Center (2014). Of all first-time students who started in Fall 2012, only 68.7% returned to college in any US institution in Fall 2013 (NSC, 2014) 9

Problem Flow Diagram 10

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Solution Method A web-based application developed by a team making use of Agile programming methods. 12

What Will it Use? Web Browser PHP template framework Server side processing (Database, Authentication) 13

The NGage Platform Consolidated live feed of all upcoming events. Students can get information about: housing opportunities on and off campus Organization and clubs Tutoring hours and locations Food and entertainment nearby campus 14

Solution Flow Diagram 15

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Major Functional Component Diagram 17

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Competition Matrix On-campus living information   On-campus living information Off-campus living information Area food and entertainment Official ODU Events Clubs and Organizations Team Silver X Apartments.com Craigslist Yelp Official ODU Websites ODU Social Media ODU Email 19

Requirements Hardware Software Linux Server with a stable network connection LAMP Stack (Linux, Apache, MySql, PHP) Web Browser Device that can access a Web Browser IDE: Eclipse 2 GB RAM and 2Ghz Processor Git Repository 20

Application Framework 21

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Website Map 23

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User Roles Administrator Organizer Register User Accounts Create an organization page and post events via organization Elevate account to ‘Organizer’ Reset passwords Customize membership criteria Remove any page/post that violates Terms and Conditions Post under an organization’s user account Manages Student Resources Multiple users can be the Organizer of one Organization 25

User Roles cont. Registered User Guest Customize Activity Feed Access non-customizable Activity Feed Join Organizations and R.S.V.P for events View an Organization or Event’s information/page Customizable favorites list for Organization pages and Student Resources Post to Activity Feed Access Student Resources 26

Contact Us Algorithm Go to the list on “contact us / get instant update” Go to a dialog box and submit an email or number Pick an area of interest Clubs and organization, housing, tutoring or events. You can delete it or modify it any time. 27

Update Algorithm We create a place request block on the site under “Contact Us” list Using that function we (NGage) evaluate whether it meets our requirement then we approve it. Place the request or post in on our page as a contributor to the page. Then monitor it once a day (as necessary) If it does not update or sends NGage an update more than (xx) days we send him a notice to update After the second notice on the 3rd notice we proceed to delete the companies from our page. 28

Risk Matrix 29

Severe Medium Low 30 30

Technical Risks Registered User Mitigation T1: Social Media Integration T1:Confirm the link is live Probability: High have a backup link Impact: Low T2:Define/update security protocols T2:Hacking/Data Breach T3:Offsite Backup Probability: Very Low T4:Scalable System, Monitor traffic and build accordingly Impact: Very Low T3:Loss of Data Probability: Medium Impact: High T4:Overloading Traffic   C2 T4 C1,T3 C3 T1 T2 C4 31

Consumer Risks Risks Mitigation C1: Network/application downtime C1: Administrators can be notified of downtime Probability: Medium Impact: High C2: Regular information audits C2: Information inaccuracy C3:Tutorial/help screen on the on the main page Impact: Very High C4: No sensitive data will be handled or saved C3: Lack of user knowledge Probability: Very Low Impact: Medium C4:User Data Security Impact: Very Low   C2 T4 C1,T3 C3 T1 T2 C4 32

Prototype Functionality 33

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User Stories: Guest As a guest… I would like to browse and see available housing information. I need to be able to find tutoring hours and locations. I need to search information about local food and entertainment. I would like to browse organizations and upcoming events. I would like to browse upcoming events. 36

User Stories: Registered User As a Registered User… I want the ability to restore my password. I want the ability to sign up for email updates. I would like to be able to join organizations. I should have the ability to bookmark information I find. 37

User Stories: Organizer As an Organizer… I would like the ability to be able to create an organization. I need a way to update club information. I want to accept or decline requests to join my organization. I want to decline requests to join my organization. 38

User Stories: Administrator As an Administrator… I want to post new information and update the site. I want to be able to create a new user to the team when needed. I need the ability to ban users from the site. I need the ability to upgrade a registered user to an organizer. 39

Summary Analysis of problem Solution method NGage Platform Hardware and Software Requirements Framework and Site map User Roles Algorithms Risk Analysis Prototype functionality 40

References https://nscresearchcenter.org/signaturereport8/ Garland, Azurdee M., “Assessing the Relationship between Student Involvement and Academic Performance in Higher Education.” (2010). Master Theses and Specialist Projects. Paper 212. University Facts & Figures. (Feb 23, 2017). Retrieved Feb 1, 2017, from https://www.odu.edu/about/facts-and-figuresOld Dominion University Headcount by Domicile, Campus, and Level. (n.d.). Retrieved February 1, 2017, from https://ww2.odu.edu/ao/ira/factbook/hcenrollment/DomicileHC/HCDomicileCombo.pdf “Interview with Dan Zimmerman” March. 17 2017 What Outcomes Can You Expect With a Degree From Old Dominion University? (n.d.). Retrieved February 1, 2017, from https://www.collegefactual.com/colleges/old-dominion-university/outcomes/ Student Leadership and Academic Performance --A Study of Student Club leaders. (2011, October). Retrieved February 1, 2017, from http://www.csus.edu/oir/research%20projects/student%20activity%20report%202011.pdfOffice of Institutional Research 41