Management Concepts and Principles

Management and Organization Organization Systematic arrangement of people brought together to accomplish some specific purpose Management the process or functions of planning, organizing, leading, and controlling

Management vs. Leadership Management “use human and non-human resources to achieve predetermined objectives” Leadership “ Art of influencing , guiding and getting others to follow to do things to achieve predetermined objectives”

Management and Leadership process Goals and Objectives Communication, Negotiation Personnel and Performance management Resource management Professionalism and Workplace culture Time and Prioritization

management Efficiency “means” minimize resource usage Effectively “end” Goal attainment

Functions of Management Planning Organizing Leading Controlling

Planning Define goals Establish strategy Develop plan to coordinate activities

Organization Determine what tasks are to be done Who does what How tasks are grouped Who reports to who What and where decisions are to be made

Leading Motivating employees Directing activities Select communication channel Solve conflict

Controlling Monitoring performance Compare with goals Correct significant deviations

Management roles Interpersonal relationship Transfer of Information Decision making

Principles of HRM HR planning: Is a management function that Evaluates Identifies HR to meet organizational goals

HR Management process Recruiting Selection Hiring/Appointment Orienting Training Coordination Evaluation Promotion

Performance Appraisal Identify the employees’ current level of Job performance Identify strenghts and weaknesses to determine training needs Assess employees contribution to determine wage and other rewards Give feedback to staff on their performance

PA process Decide what to appraise Establish an Appraisal team Design and agree on the appraisal tools Collect information needed to measure performance Compare results with norms ,standards and measures Communicate results Decide what next

Give Example of PA in your Healthcare system

Continuing Education Staff Development Process of enhancing staff performance with specific learning activities and outcomes.

Why Continuing education Increase Knowledge Develop Skills Shape Attitudes

Management of Non-Human resources Types of money: Money that is seen:Cash, Cash Imprest Invisible: Budget Allocation,Warrant funds

Give example of money types

Accounting Procedures Receipts: Use pre-determined numbered receipts to acknowledge Separate function of cash receipts handling and record keeping Prepare reconcilliation

Payments: Make all payments using cheque except approved petty cash Support all payments by evidence Keep all documents safely

HF Sources of funds Basket funds Personal Emolument Other charges MSD Vertical Programmes Council Own sources CHF Health Insurance