Third Party Vendors for Data Analytics: Friend or Foe? APLU CIMA Gesele Durham, University of Wisconsin Milwaukee
Vendors at UW-Milwaukee EAB Student Success Collaborative Guide Academic Performance Solutions Tool Weave Online Digital Measures Hobsons CRM
EAB: Student Success Collaborative Advising Management, Scheduling, Notes Coordinated Care Predictive Analytics re: student success Progress Reports (Early Alerts) Campaigns
EAB: Guide Companion to SSC Student facing mobile app “Journeys”: milestones and reminders
EAB: Academic Performance Solutions Combines silos of data Student HR Budget and Finance For senior level decision makers Strategic use of data normalized across the university
Observations and Lessons Dedicated consultant and service team EAB best practice research Tools at various stages of readiness Institution must be able/willing to invest to achieve results Establishing appropriate internal infrastructure critical Communicating priority and nature of investment to ensure buy-in SSC—far more advanced now—institution must be willing to put in a lot of work Guide—perhaps now getting ready for prime time APS—benchmarking data of great interest but….. Knowledgeable but….coming from higher ed?