Learning Objectives Educate guests on the skin care, body care and pure-fumeTM domains and their associated products Use the appropriate tools and service behaviors to discover guests’ skin/body care and aroma needs Use the appropriate tools and service behaviors to provide appropriate solutions for guests’ skin/body care and aroma needs Effectively perform the Balancing Skin Care Ritual and the complete Skin Care Experience
Elemental NatureSM
Infinity/Air
Fire
Water/Earth
Botanical Kinetics™ (normal to dry)
Botanical Kinetics™ (normal to oily)
All-Sensitive™
Tourmaline Charged
Green Science™
Enbrightenment™
Outer Peace™
Elemental NatureSM Questionnaire
Solutions Formula “Because (challenge or need) I recommend (appropriate system) Which will (results).”
Skin Care Experience
Caribbean Therapy™
Conditioning Body Care
Rosemary Mint
Spa/Body
Stress-Fix™
Singular Notes
Personal Blends™
Aroma Sensory Journey
Knowledge Check
Action Plan
Product Homeplay