Back To The Basics Optimizing System Parameters Presented by: Carol O’Connor

Looking under the Centricity Group Management hood! Upgrades Process Changes Problem Resolution

General Parameters How long do you hold your inactive accounts? Field was updated from two positions to three, did you make a change?

Pros: if you have a single or more common POS can make charge entry more efficient Con: Don’t use if you have multiple POS codes – increases error rate If you are changing your collection policy, it may be beneficial to update this field.

Say N here and use coded notes! Could be more efficient to allow a user to login from different stations Love this option!!

Maybe not being used yet…but soon! Don’t forget Do you want your users to be able to control aging? What about carriers that have filing limits? Lets discuss….what reasons would you say yes

Setting defaults could be very helpful, improves efficiency How many days do you have set? Why? Pros: Cons:

If you are not using these, start immediately Categorize User date and time stamp The great debate

Updates to Constants can be a mystery “Who done it” is answered Workers Compensation No Fault

Patient Data Sets can help you with: - Follow up appointments Tracking unique patient data Medical Record Numbers

What required fields do you have….

Billing parameters Bad Address Deceased Bankruptcy Demos Needed Any others suggestions Statements by Provider Group

This criteria is reviewed annually by database Reduces statement costs

Finance Charge Parameters How many groups use this functionality?

Insurance Parameters Defaulting subscriber information can be a time saver for data entry staff

Groups start out wanting to collect as much information as possible but usually change Be careful staff are not entering “dummy” information just to bypass the requirement

So…..Keep Centricity Group Management in tip top shape You are the mechanic who keeps Centricity Group Management running smoothly Just like your vehicles Ok – I wish!