STUDENTS’ SATISFACTION TO THE FACILITIES AT KOLEJ TUN PERAK Dyla Ira Izan Shahril MOHAMAD SHAHRIL BIN MOHAMAD SADIK 156464 NOORADILA SYAHIDA BINTI WAHAB 156406 NURUL FAZLIZAN BINTI A. RASHID 159749 NUR FAZIRA BINTI MOHAMAD NOR 157980

KOLEJ TUN PERAK Eighth Residential College  KTP Have 7 block First principal of KTP is Dr. Nordin Kardi Using the names of the famous Malay warrior June 2006 - Launched a new building for Volunteers of Police (SUKSIS)

KOLEJ TUN PERAK Library

KOLEJ TUN PERAK Pantry

KOLEJ TUN PERAK Toilet

KOLEJ TUN PERAK Room

KOLEJ TUN PERAK Surau

PROBLEM STATEMENT No renovation to upgrade the facilities The cleaning service is not good The level of satisfaction of student for every place Some facilities need to be upgrade such as surau, pantry, etc.

RESEARCH OBJECTIVE Collect the data of student opinion about the facilities at KTP Determine which facilities need to be upgrade Determine the students’ satisfaction about the facilities and comfort at KTP

METHODOLOGY RESEARCH Interview and giving questionnaire Sample – 50 respondents (10 male and 40 female) Each block – about 10 respondents 6 facilities

RESEARCH ANALYSIS (1) Most of respondents are 1st year students (52%)

RESEARCH ANALYSIS (2) About 64% (32/50) of respondents are satisfied with their hostel

RESEARCH ANALYSIS (3) Most of respondents are satisfied with their facilities and comfortless at their hostel

RESEARCH ANALYSIS (4)

RESEARCH ANALYSIS (4) About 42% of respondents said that their toilet in a poor condition.

RESEARCH ANALYSIS (4) About 48% of respondents are satisfied with their room at the hostel

RESEARCH ANALYSIS (4) About 50% of respondent are satisfied with their pantry condition

RESEARCH ANALYSIS (4) About 52% of respondents are satisfied with surau condition.

RESEARCH ANALYSIS (4) About 46% of respondents are satisfied with their activity room condition

RESEARCH ANALYSIS (4) About 48% of respondent are satisfied with their library condition.

RESEARCH ANALYSIS (4) Most of respondents are satisfied with their facilities at the KTP

RESEARCH ANALYSIS (5) 100% of respondents are agreed that the KTP Library should open until night

RESEARCH ANALYSIS (6) About 54% of respondents are not satisfied with cleaning services at the KTP

RESEARCH ANALYSIS (7) About 76% of respondents said that the washing machines are not enough in KTP

RESEARCH ANALYSIS (8) The toilet is the highest percentage that the management of KTP should be upgraded this facilities.

RECOMMENDATION Renovate the toilet at KTP block Improve the pantry condition Improve the condition, time operation, and book collection at KTP library Improve the cleaning services Add more washing machine for every block

CONCLUSION A few student are not satisfied with the facilities Need to take the right action to solve this problem Need to upgrade some facilities

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