High-Performance Organizations Understanding the Pattern of Business Success High-Performance Organizations

The Key To Success in the New Normal… Nimbleosity Nim-bo-licous

WS: What would you look for in an “Ideal” team member? Develops and displays very strong competence. Follows through on commitments. Delivers required business results. Proactive – looks for ways to help. Honesty and integrity Great collaborator Enjoyable to work with – positive attitude. Passionate about their work and those they serve. Communicates and keeps everyone informed. Helps the other members of the team. Helps members of other teams. Always learning - shares ideas, information and credit. Hold themselves 100% accountable.

Lack of… Commitment Candor Trust The Five Dysfunctions of a Team Results Accountability Commitment Candor Trust Lack of…

The 4 Cs of TRUST TRUST Affection Concern Dis-trust Respect Competence HIGH Affection TRUST Concern Dis-trust Respect LOW LOW Competence HIGH

“I am good at what I do… and I do it because I care about you.”

D M C irection – vivid, clear, inspiring --- shared easurements – specific, observable, focused - binary ompetence – very good at what they do ommunication – open, honest, robust - transparent utual Accountability – all team members iscipline – do this every day

Carefully study the results of your team audits

At your table determine the top three things you can do to improve the teamwork within your part of the organization. Have someone write down your list and someone from your table who is willing to present your ideas.