Finding Government Business eTools for Vendors Finding Government Business Joey Phelps Customer Service Director Customer And Stakeholder Engagement (CASE) May 2017

GSA CASE Customer And Stakeholder Engagement Customer Service Directors

Customer Service Directors GSA’s Face to the Customer Source for Acquisition Solutions Trusted Advisors thru Relationships

Conclusion gsa.gov/csd What is e-Buy and when should it be used? What benefits and value does the user get? Who is using eBuy? eBuy from the seller’s point of view Starting an RFQ (as a buyer) Questions and wrap up gsa.gov/csd

Small Business

GSA eLibrary

Schedules e-Library is a powerful search engine that can help you find what you’re looking for in multiple ways. You can search by keywords, contract number, contract/manufacturer name, schedule name, part number or special item number. If you know the schedule number you can use the drag down menu on the web site and go directly to the contract information you need. This is how customers search… www.gsaelibrary.gsa.gov

www.gsaelibrary.gsa.gov

www.gsaelibrary.gsa.gov

Encouraged to check their info is showing correctly and is accurate Encouraged to check their info is showing correctly and is accurate. If not, call your CO.

Double check your info in red circle is accurate www.gsaelibrary.gsa.gov

www.gsaelibrary.gsa.gov

www.gsaelibrary.gsa.gov

www.gsaelibrary.gsa.gov

Here is where customers can view Terms & Conditions and contract clauses. Here is where vendors can see FBO open solicitation

To check what clauses are already in contract Schedule clauses rule over ones the customer adds themselves

Can see the language, the date, etc

GSA Advantage!®

GSA Advantage Stats FY15 Sales = $175,000,000 800,000 Registered Customers 750,000+ Searches Every Work Day 4,000 + orders placed each day

www.gsaAdvantage.gov Topics of Discussion Homepage Functionality Registration/Login Searching Capabilities I’ll walk you through Advantage from start to finish today.

Photos sell!

Ex. May select a specific vendor to fullfil minimum order quantities

What’s awesome about this page is it’s your market research that you can print and use in your file as documentation. Product Detail page = tells you about product and who has it! Includes: manufacturer part number, NSN if applicable, contractor part number, manufacturer, the contract number of the current vendor selected for reference, the schedule and SIN, warranty info, place of manufacture, weight and order increment, product description. Notice this item meets requirements for AbilityOne, even though we didn’t specify it in our search. Under the Compare Available Sources: FOB/Shipping information that will tell you if shipping costs are included. “O” means origin and does not include shipping. The rest include shipping. Next columns: Minimum order quantity for each vendor and standard delivery times. Next you’ll see any photos or green information and the socioeconomic status of each vendor. If you need to understand our abbreviations of the socioeconomic status categories, just click on the abbreviation. Next column: Contractor. Next column: Any special features symbols like BPA, Sale pricing, or volume discount pricing. Far left column: Price per unit. ***Pay special attention to the unit as it could vary within the product. For this example of paper, you could find some prices are for reams, others for boxes of paper, and others for pallets of paper. Ex.: How to know how much is in a box, ream, case, etc. Recommend just calling the vendor to find out or call me and I can help.

Experience GSA eBuy

What is e-Buy Who is using eBuy? eBuy from Your Side www.eBuy.gsa.gov How many of you have been into eBuy? It should be your best friend.. www.eBuy.gsa.gov

What is eBuy? On-line Request for Quotes (RFQ) Obtain quotes and Issue orders Products and Services GSA & VA MAS Government Wide Acquisition Contracts (GWACs)

What is eBuy used for? Services Volume Discounts for high quantity or high dollar purchases Complex Requirements or combination product/service Determining Sources of Supply (Request For Information) Ex. Go in and use FSSI BPA

Benefits to customers? Paperless process with HUGE archival tool Streamlined Acquisition Process Easy, Easy, Easy! Ensures competition History to Re-Use, Pass on, Audit

Section 863 2009 Duncan Hunter National Defense Authorization Act All buyers of product and service orders using MAS and exceeding $150,000 (SAT) Perform market research and send an RFQ to as many Schedule contractors as practicable, and obtain at least three quotes. If three quotes are not obtained you must provide a written determination explaining that no additional contractors could be identified despite reasonable efforts. - or- Contact all schedule holders that offer the required work by informing them of the opportunity for award FAR change in May. Section 803 only applies to DoD Personnel It states that either 3 quotes must be received from vendors or all MAS vendors must be notified of RFQ. Use of eBuy satisfies both of these requirements. The most common users of eBuy are DoD components including Air Force, Army, and Navy, because eBuy satisfies Section 803 requirements. We encourage customers to use eBuy to adhere to this new FAR change which is great for you all because that means you can access more business via your GSA contract Use of e-Buy meets this requirement

Small Business Jobs Act of 2010 Interim rule for FAR Case 2011-024, effective Nov. 2, 2011, provides agencies with the ability to set aside orders and Blanket Purchase Agreements (BPAs) issued under Multiple Award Schedules (MAS) program. Before this rule, agencies were prohibited from setting aside orders and BPAs under the MAS program. In eBuy, the customer can notate that this will be a set aside or include it as an evaluation criteria.

Set Asides Contracting Officers, at their discretion, may set aside orders and BPAs for small business and the following small business subcategories: 8(a) business development participants HUBZone small business Service-disabled veteran-owned small business (SDVOBS) Economically disadvantaged women-owned small business (EDWOSB) Women-owned small business (WOSB) concerns eligible under the Women-Owned Small Business Program

What are the benefits for you? Estimated awards = $1,744,372,003 RFQs closed = 11,386 of those, 1,615 were RFIs GSAC RFQs by center = 1,006

Locate specific Contractors Enter Requirements and Documentation Find Sources Browse Schedules Locate specific Contractors Enter Requirements and Documentation Receive and Evaluate Quotes Make Award and Notifications What’s great about eBuy is you can use any part of it… 1st use: could put SOW out and use it to build a bidders list 2nd use: RFI 3rd use: RFQ

Requests for Information (RFI) Sources of New Technology Innovative Solutions Complex Acquisitions Teaming Solutions What’s great about eBuy is you can use any part of it… 1st use: could put SOW out and use it to build a bidders list 2nd use: RFI 3rd use: RFQ

This page displays the sellers who have contracts under the category selected. Reminder: CAN do a set aside. A buyer may also click on the contractor’s name and view information about the company such as address, phone number, and point of contact information. e-Buy incorporates seller text files, if provided by the seller that contain information about the seller’s contract including labor rates, services, terms, etc. The text files can be helpful for buyers who are doing market research and looking to procure services. For additional information, buyers can click on the globe icon under the “web page” column to visit the seller’s website.

All w/in that SIN can see the RFQ/RFIs All w/in that SIN can see the RFQ/RFIs. Must check mark the vendors you want to send a personal invite to. The buyer may send an RFQ notice (email) to all sellers in the category by checking the “Select all the vendors” box. The next steps walk the customer through providing the information for their RFI or RFQ

www.fbo.gov

reverseauctions.gsa.gov

Web Sites Reference www.gsaadvantage.gov – GSAAdvantage! www.gsaelibrary.gsa.gov – GSA e-Library www.ebuy.gsa.gov – GSA e-buy www.gsa.gov/powerup – tutorials & info on e-tools www.fbo.gov – FedBizOpps reverseauctions.gsa.gov – Reverse Auctions www.gsa.gov/csd – Customer Service Director listing

Joey Phelps Thank you! Customer Service Director 817 850-8488 joey.phelps@gsa.gov