Dover Museum and Arts Group DMAG July Visitor Survey What is DMAG Deciding on what to capture Data Collection Data Digitization / Analysis Conclusions Anne Edwards Fay Blair Kevin Joyce

Who We Are, The Participants Aylesham Heritage Centre Dover Arts Development Dover Museum Dover Transport Museum Deal Town Council PWRR Queen’s Museum East Kent Railway Sandwich Guildhall St. Margaret’s History Society St. Margaret’s Museum Western Heights White Mill Rural Heritage Museum

Deciding on what to capture

Deciding on what to capture What do we ‘need’ to know? Essentials What to we ‘want’ to know? A Year in the Life of Faversham 2009-2010 About people Age group, gender, ethnic background, socio-economic group, disability (Office of National Statistics Groupings) About the ‘experience’ Your expectations and their expectations, and how these were met About what difference the project made Feedback to relating to, for example, participation, conservation and learning (Heritage Lottery Fund)

Deciding on what to capture Arts Council and the Creative Case for Diversity Sir Peter Bazalgette Sadler’s Wells 8 December 2014 https://youtu.be/wITFjebil-w www.artscouncil.org.uk/media/uploads/Sir-Peter-Bazalgette_Creative-Case-speech_8-Dec-2014.pdf ‘Evaluation: making it work for us’: our DMAG dialogue What do we ‘need’ to know? Essentials What to we ‘want’ to know? New emphasis from the Arts Council’s chair, Peter – ‘The Creative Case for Diversity’ - see Youtube and the transcript (see video from 19 mins onwards) Where Arts Council invests public money in arts & culture- it must be for the benefit of all the public. The arts are a mirror for society – Make arts work appeal across their communities Need to demonstrate how they make progress, reflecting the nature of our communities giving a voice to everyone irrespective of their background, ethnicity, to their age, gender, sexuality and disability Diversity is an evolving agenda particular to communities Let communities tell us what diversity is, and means to them Measured action on diversity arts and culture goes mainstream. See it not as an obligation but as an opportunity

Data collection

Data Collection

Data Collection

Data Collection

Issues Faced by Participants Human Resources Volunteer Interest IT literacy Digital Awareness Trustee Involvement / Support Visitor Numbers Volunteer Support Physical Resources Equipment Access Access to the Internet on site

The Capture & Analysis Tool The Requirement Simple to use Time efficient Give useful information Private and secure Accessible to all Aggregate the results for DAD The Tool Garbage In Garbage Out http://matching.org.uk/survey1 http://matching.org.uk/dmag AYLESHAM DOVER MUSEUM TRANSPORT MUSEUM DEAL PWRR QUEEN’S EAST KENT RAILWAY SANDWICH GUILDHALL ST. MARGARETS WESTERN HEIGHTS WHITE MILL

Some Interim Outputs

Some Interim Outputs

Some Interim Outputs

Conclusions REFLECTIONS: on the process NEXT steps Project final review – further stakeholder feedback ‘Constructing’ the final report - infomatics