Intro to UB Information Technology (UBIT)

What is UBIT? UB Information Technology (UBIT) UBIT is a collaborative team of central and departmental IT professionals working to support your use of computers, networking, instructional technology, and other information technologies.

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University-Wide Support Getting help with IT University-Wide Support UBIT Help Center Get help with IT services by: Phone: 716-645-3542 Extension 2 is for UBITname help and password-resets Extension 3 is for Students, Alumni and Applicants Extension 4 is for Faculty, Staff and Retirees Email: ubithelp@buffalo.edu In person: Walk-in Lockwood 2nd Floor Cybrary Online: http://www.buffalo.edu/ubit Self-Service Guides: http://www.buffalo.edu/ubit/service-guides.html

Getting help with IT Departmental Support UBIT Help Center Find your department Locate your organization on the dropdown menu: http://www.buffalo.edu/ubit/get-help/get-help-from-your-department.html Read through Faculty Information Page: http://www.buffalo.edu/ubit/information-for-faculty.html IT Service Guides: Accounts, Conference, Connecting to the Internet, Email and Calendars, File Storage, Hardware, Phones, Safe Computing, Software, Teaching Technology

Outline Getting Help With IT Classroom Technology Classroom Recordings Mobile Technology In The Classroom

Combinations and Locks Classroom Technology Using the Teaching Station Combinations and Locks You will need the 6-digit code to get access to the technology To find the combination, log in with your ubitname and password: https://www.buffalo.edu/ubit/service-guides/teaching-technology/classrooms-and-learning-spaces/look-up-your-classroom-combination.html If you are a TA and do not have access, ask the Professor For dial combination locks: Complete two right turns. Stop at the first digit. Turn left one whole turn, past the first digit. Stop at the second digit. Turn right until the dial stops (do not let go of the dial).

What’s Available and How to Use It Classroom Technology Technology What’s Available and How to Use It Most rooms come with a built-in computer, a document camera, a BYOD adapter ring, a VGA and HDMI input, a writing surface and video projection. To find the technology in your room: https://www.buffalo.edu/ubit/service-guides/teaching-technology/classrooms-and-learning-spaces/look-up-technology.html To learn how to use the technology check out UBIT tutorials: https://www.buffalo.edu/ubit/service-guides/teaching-technology/classrooms-and-learning-spaces/instructions-technology-stations.html

Need classroom support? FOR TIMELY ASSISTANCE Fill out a Service Request https://ubithelp--bmcservicedesk.na74.visual.force.com/apex/SSLandingpage?fromSiteUrl=&id=a3So0000000LIXyEAO&type=sr FOR IMMEDIATE ASSISTANCE Call UBIT Classroom Services: Call (716) 645-3542 Extension. 1

Classroom Technology Room Reservations Schedule a classroom for a class Through the Registrar’s Office: Phone: 716-645-5698 Email: UBregistrar@buffalo.edu In person: Student Response Center, 232 Capen Hall, North Campus Reserve a classroom space for your event or non-academic activity Through the Student Union Form: http://www.buffalo.edu/studentlife/who-we-are/forms/reserve-classroom-and-general-space-university-groups.html

Outline Getting Help With IT Classroom Technology Classroom Recordings Mobile Technology In The Classroom

Classroom Recording Types of Recordings Classroom Recordings are available in ~30 UB Classrooms. Types of Recordings: Audio Only: recording captures sound from microphones, classroom computers, and DVD players. Audio Plus Content: recording captures sound from microphones along with frame-grabbed video of any visual materials shown on the projector. Camera Plus Content: recording captures full motion video of the instructor side-by-side with any visual materials shown on the projector. Camera Only: recording captures video and audio from the camera or cameras in a classroom for full motion video of the instructor.

Classroom Recording Order Recordings Sufficient advance notice is required. Rooms are reserved on a first-come, first-served basis. Submit a form to request a recording: https://www.buffalo.edu/ubit/service-guides/teaching-technology/teaching-services-for-faculty/classroom-and-event-recording.html Suggested Lead Times: Class Related: >2 weeks notice Event Related: ~2 weeks notice Classroom Recordings can be integrated into UBlearns or sent as link via email

Outline Getting Help With IT Classroom Technology Classroom Recordings Mobile Technology In The Classroom

Apple TV Future is based on the interested parties…you If interested, please talk to a UBIT Staff member You must provide your own adapter for converting an Apple device (or other) to HDMI or VGA. Apple TV is installed in limited lecture halls: Clemens 120 Kapoor 190 Knox 04 Knox 14 Knox 20 http://www.buffalo.edu/ubit/service-guides/teaching-technology/classrooms-and-learning-spaces/apple-tv.html

Conclusion Enjoy Fall 2017! IT Customer Service Personnel: North Campus Timothy Dane – IT Customer Service North Campus Supervisor 645-6239 David Shurtleff – IT Customer Service/ Conference and Capturing Team 645-5525 South Campus Steven Crane – IT Customer Service South Campus Supervisor 829-3924