9/11: Emergency Room Katie Chandler http://www.channel4.com/programmes/911-the-tenth-anniversary/4od Katie Chandler

Synopsis FIRST BROADCAST: 9PM Mon 5 September 2011 This new film tells of the emergency treatment of the injured that took place in and around the World Trade Centre as the jets crashed and the towers fell on the morning of 9/11. Many lost their lives in the attacks, but there were also thousands of evacuating office workers and emergency responders who were burned, crushed, impaled, lacerated, blinded and traumatised. Many had life-threatening injuries. With access to new footage and testimony from those on the ground, 9/11: Emergency Room reveals how lives were saved. As the unfolding disaster effectively cut off downtown Manhattan from the rest of New York the tiny Downtown Hospital - more used to doing breast implants than major surgery - was faced with dozens of life and death operations. It also tells for the first time the story of the Dunkirk-style flotilla of boats that plied across the Hudson river to evacuate the seriously injured to safety.

Analysis – Camera + Filming Amateur footage included within the documentary – filmed on phones Adds to the realism of the incident with true emotions and reactions recorded on camera Experience the incident as it happens – amongst the witnesses Footage of the injured – audience feel sympathy – footage involves audience amongst the emergency services – able to see the chaos Limited range of camera shots – amateur footage Zooming Helicopter shots at very beginning – long shots – set the scene and to show the incident Shaky camera – Help feel the emotions of the person filming Close ups – Interviews – detail on their faces and expressions Camera shots fit in with what the narrator is talking about Few reconstructed shots– hospital signs Amateur footage included within the documentary – filmed on phones – unexpected incident Adds to the realism of the incident with true emotions, shock and reactions captured on camera making the documentary and the incident more ‘heart rending’ and dramatic – whereas in comparison to reconstructions which are a typical element within documentaries – not so realistic. Experience the incident amongst the witnesses – accurate portrayal of what happened that day. Footage of the injured – audience feel sympathy – audience able to see footage of around the tower and the chaos that it caused – amongst the emergency services – audience starts to build up different emotions Not many different types of camera shots – amateur footage – some basic zooming Helicopter shots – opening – fairly clear footage – long shots used to set the scene and to fit both towers on screen – show the incident Shaky camera – Help feel the emotions of the person filming – scared – weak – trying to get away Close ups – Interviews – detail on their faces and expressions – help tell the story – feel their emotions Camera shots fit in with what the narrator is talking about – starts talking about heroes and emergency services and the scene changes to shots of them. Few reconstructed shots of the hospital and signs around it – dramatisation - help set the scene – not actually the day of the attack – takes away the realism?

Analysis – Sound Non diagetic Opens with deep humming noise – dramatic Low drum beats – tension – denotes heart beats of the victims Violins – associated with sympathy – encourage audience to feel that emotion Sound changes as scenes change – helps tell the story - documentary flows Narrator talks about emergency services and the heroes – sound becomes a lighter tone Diagetic Screams Sirens Crashes Building collapsing Audience experiencing the reality Narration stops as these sounds play Non diagetic – Opening – low, deep humming sound in the background – dramatic – serious vibe Later on – deep drum beats – creates and builds tension and helps to build emotion – denotes heart beats? – victims Amongst the drum beats – violins - associated with sympathy – encourage audience to feel emotion Sound changes as scenes change – helps to tell the story - documentary flows Narrator talks about emergency services and the heroes – sound becomes a lighter tone – inspirational music almost Diagetic - Screams Sirens Crashes Building collapsing Dramatic – feel as if you’re there – audience experiencing the reality - Narration stops as these sounds play – letting the sounds speak for themselves – creating a more of a shock factor

Analysis - Exposition Narrator =‘Voice of God’ Provides framing to the documentary - Framing narrative Informs audience Sets the scene Story telling Received pronunciation Deep serious tone Interviews Add structure ‘ Talking heads’ Victims interviewed – sympathy Emergency services interviewed – heroic Experts interviewed Balanced range of emotions and story telling Narrator – ‘voice of god’ – not seen on screen – helps to guide the documentary – provides framing – framing narrative – informs audience – sets the scene – story tells – Well spoken – received pronunciation – deep tone – serious – doesn’t distract from the strong footage that is played Interviews Provide structure to the documentary – help tell the story – talking heads – Interviews from the victims – audience sympathise – build up emotions for them Emergency services interviewed – heroic – inspirational – audience admire them – bravery – Experts interviewed Balanced range of emotions – different stories – ranging from those who were injured – to those behind the scenes trying to save lives etc.

Analysis 9/11:Emergency room title Medical document font Behind the text – faint heart rate monitor Text on screen - Interviews Audience build a relationship Adds structure Range of media texts Graphics Photos Set the scene Add structure 9/11:Emergency room title Medical document font – relate to documentary Behind the text – faint heart rate monitor – relate to emergency services Text on screen – interviews Audience introduced to who they are – build relationship with them – more of an understanding why they were related to the attack that day e.g. ‘head of surgery’ etc. Adds structure to documentary. – guide audience Range of different media texts – graphics – map – set the scene Photos of the day – those injured – set the scene – Add structure to the story telling etc.