New Member Orientation Presented By: Katrina Rodriguez, CC, CL VP of Membership, Sporty Speakers

Why Toastmasters? Think about these questions for 30 seconds: Why did you join Toastmasters and decide on your club? What about Toastmasters/your club makes you want to stay and get involved? What benefit of Toastmasters could you talk about for hours?

Why Toastmasters? Think about these questions for 30 seconds: Why did you join Toastmasters and decide on your club? What about Toastmasters/your club makes you want to stay and get involved? What benefit of Toastmasters could you talk about for hours? Other People Feel That Way Too!

Growth Cycle Guests New Members

The Fundamental Law of Leadership is… Thomas Cox

The Fundamental Law of Leadership is… Make them Safe & Thomas Cox

Make them Safe & Make them Grow Thomas Cox The Fundamental Law of Leadership is… Make them Safe & Make them Grow Thomas Cox

Be Inviting Make them Safe: Make a Great Impression and Atmosphere for Your Guests and Members

What Was Your First TM Visit Like?

Treat Your Club Like Your Home Greet Everyone Involve Guests & New Members Introduce Guests Explain the “Duh” Items Celebrate New Members

Are You An Officer? Vice President of Membership Collect Guest Information Explain Details of Your Club Follow Up with Guests Sincerely Compliment Challenge to Join

Are You An Officer? Vice President of Membership Vice President of Education Collect Guest Information Explain Details of Your Club Follow Up with Guests Sincerely Compliment Challenge to Join Schedule Orientation Assign First 3 Roles & First Speech Find Mentor Create Opportunities

Celebrate Your Members Create an atmosphere that celebrates and encourages members to reach their goals

Celebrate Your Members New Member Inductions Prepare before meeting Practice Script Schedule Designate “Photographer” Present Award/ Certificate Invite New Members

Celebrate Your Members Award Recognitions Inform Member to Bring Award Prepare before meeting Schedule Designate “Photographer” Present Award Regularly Talk About Awards

Be Informative Make them Grow: Make Sure Your Guests and New Members Understand Toastmasters

Orienting Your Guests Sign them in

Orienting Your Guests Sign them in Give Guest Packet

Guest Packet Bind Staple or Put in Folder Toastmaster FAQs Benefits Important Links Dues VPM Contact Info Mission & Values Brochures All About Toastmasters Find Your Voice Up-to-Date Membership Application

Orienting Your Guests Sign them in Give Guest Packet Seat next to Experienced Member

Orienting Your Guests Sign them in Give Guest Packet Seat next to Experienced Member Explain agenda, dues and manuals

Orienting Your Guests Sign them in Give Guest Packet Seat next to Experienced Member Explain agenda, dues and manuals Ask for Feedback

Orienting Your Guests Sign them in Give Guest Packet Seat next to Experienced Member Explain agenda, dues and manuals Ask for Feedback Answer Questions & Invite Back

Orienting Your New Members Conduct New Member Induction

Orienting Your New Members Conduct New Member Induction Give New Member Packet

New Member Packet Bind Staple or Put in Folder Toastmaster FAQs Important Links Basic Club Info Next Steps VPE Contact Info Role Explanations, How-Tos & Scripts Ice Breaker Speech Education Award Requirement Map

Orienting Your New Members Conduct New Member Orientation Give New Member Packet Assign Mentor

Orienting Your New Members Conduct New Member Induction Give New Member Packet Assign Mentor Conduct New Member Orientation

New Member Orientation Sporty Speakers: 1 Hour After Meeting on First Thursday of Month Get to Know You Activity Show Website Navigation Check Agendas Once a Week Describe Manuals & Roles Briefly Explain Award Track Explain Involvement Opportunities Such as Officer Roles Complete & Collect Member Goal Sheet Talk About Next Steps

Orienting Your New Members Conduct New Member Induction Give New Member Packet Assign Mentor Conduct New Member Orientation Schedule First 3 Roles & First Speech

Be Influential Become a Leader: Make Your Club Valuable and Powerful for Your Guests and Members

Thank You Email for Guests “Hello [Susie], Thank you for coming last night. It was great having time to connect with you. I love how courageous you were and your natural ability to speak in front of the group. Your table topics speech was amazing – filled with so much wisdom! Please do not hesitate to reach out if you have any questions. Hope to see you at another meeting soon!”

Thank You Email for Guests “Hello [Susie], Thank you for coming last night. It was great having time to connect with you. I love how courageous you were and your natural ability to speak in front of the group. Your table topics speech was amazing – filled with so much wisdom! Please do not hesitate to reach out if you have any questions. Hope to see you at another meeting soon!” “Hello [Bob], I was fantastic to see you again last night. Thank you so much for your feedback! We are always excited to hear about what we do well and where we can improve. It truly meant so much when you said that you had expected to learn about public speaking, and after coming, found our club to be so much more. As always, if you have any questions, don’t hesitate to ask. And don’t‘ be a stranger!”

Thank You Email for Guests “Hello [Sarah], Thank you so much for visiting our club last night. I wanted to apologize as we didn’t get any time to truly connect. I hope you will come back soon, so we can remedy that! I hope you found our club welcoming and a great place to learn  Please let me know if you have any questions and I look forward to seeing you again soon.”

Weekly Follow Up Invite for Guests “Hello, It was so great to meet you at our club [last week]. I wanted to extend a formal invitation for you to join us again this week. There is no obligation or pressure to sign up should you decide to come – just a lot of fun! And, of course, you are more than welcome to come another week as well. Our theme for this week’s meeting is [Breakthrough to Excellence]. Our Toastmaster, [Tony Toastmaster], will be leading us through an evening focused on [ways to breakthrough our barriers to reach our true potential of excellence]. As a reminder, our meetings take place at [This Time in This Room on This Floor of This Location]. We suggest you try to come at least 5 minutes early to get settled in before the meeting starts. We hope to see you again! Please do not hesitate to reach out should you have any questions – my cell is [555-555-5555]. Have a great week, [Katrina Rodriguez] PS. Feel free to check out our site for materials and information about our club: [sportyspeakers.toastmasterclubs.org]”

New Members: Mentorship Choose Mentor Wisely Ask New Member for Suggestions Assign Mentor Go Over Responsibilities Follow Up!

Experienced Members Retention Includes Current Members Speak with Every Member At Least Once per 2 Months Reconnect with Goals Ask For Feedback

Experienced Members Act on Feedback Remind Them of Toastmaster Benefits Assign Your Experienced Members Roles

Create Opportunities Become an Officer Mentor a Club Member Go to Educational Events Read Voices Listen to Webinars Start or Participate in High Performance Leadership (HPL) Guidance Committee Earn Your DTM Create Opportunities Help yourself and others grow by becoming more involved.

Moments of Truth Use worksheet to “diagnose” your club Brainstorm Solutions Use Your Members!

Don’t Be a Secret Toastmaster!

Q & A Find Resources at: Toastmasters.org/Resources/Resource-Library/