CFA SECTION Sonipat

DELs at beginning of the month Achievement as % of working DELs Landline Growth in 2017-18 S No. Month DELs at beginning of the month Physical achievement Achievement as % of working DELs Gross LL Disconection Net 1 April 14,267 99 597 -498 0.69 4.18 -3.49 2 May 13,780 94 411 -317 0.68 2.98 -2.30 3 June 13,461 91 362 -271 2.69 -2.01 4 July 13,182 105 353 -248 0.80 2.68 -1.88 5 August 12,917 426 -327 0.77 3.30 -2.53 6 Sept 12,606 97 400 -303 3.17 -2.40 7 Oct 12,303 76 307 -231 0.62 2.50 8 Nov 12,101 20 213 -193 0.17 1.76 -1.59 Total 13077 681 3,069 -2,388 5.21 23.47 -18.26 Gross Targets: 4980 Prorata Gross Targets till Nov: 3320 Gross Achievement : 681 % Prorata Gross Achievement till Nov : 20.5

Broadband Growth in 2017-18 S No. Month BB,s at beginning of the month Physical achievement Achievement as % of Working Broadband Gross BB Discectionion Net Disc 1 April 7,157 110 379 -269 1.54 5.30 -3.76 2 May 6,877 92 319 -227 1.34 4.64 -3.30 3 June 6,652 83 242 -159 1.25 3.64 -2.39 4 July 6,501 88 283 -195 1.35 4.35 -3.00 5 August 6,323 115 345 -230 1.82 5.46 -3.64 6 September 6,077 97 -186 1.60 4.66 -3.06 7 October 5,891 105 229 -124 1.78 3.89 -2.10 8 November 5,738 23 95 -72 0.40 1.66 -1.25 Total 603 1,796 -1,193 9.42 28.05 -18.63 Gross Targets: 5520 Prorata Gross Targets till Nov: 3680 Gross Achievement : 603 % Prorata Gross Achievement till Nov : 16.38

ACTION PLAN TO ACHIEVE LANDLINE TARGET PHYSICAL TARGET=4980   Revenue Target= 4.64 cr  Action Plan NTC Revenue per NTC Months Revenue Expected Bringing back about 300 LL subscribers out of total disconnected subscribers from 01.01.2017 to 30.11.2017 300 49 4 58800 Approx. 100 NTC LL only will be provisioned by covering new area and net 350 NTC LL only in existing cable N/w 450 88200 Approx 3 new PRI with EPBAX will be installed 3 25000 300000 Approx 2 new PRI will be installed 2 10000 80000 As per Existing trends of total expected Revenue in 2017-18 NA 29160000 Total Expected Revenue 29687800 (2.96 Cr.)

ACTION PLAN TO ACHIEVE BROADBAND TARGET PHYSICAL TARGET=5520   Revenue Target= 8.55 cr   Action Plan BB Revenue per BB Months Revenue Bringing back about 150 BB subscribers out of total disconnected subscribers from 01.01.2017 to 30.11.2017 150 249 4 149400 Approx. 100 NTC BB only will be provisioned by covering new area and net 200 New BB only in existing cable N/w 300 298800 Converting of existing LL customers to BB higher plan 50 1199 239800 As per Existing trends of total expected Revenue in 2017-18 NA 50960000 Total Expected Revenue 51648000

ACTION PLAN TO ACHIEVE FTTH TARGET PHYSICAL TARGET=900   Revenue Target= 0.48 cr Action Plan FTTH Revenue per NTC Months Bringing back about 50 FTTH subscribers out of total disconnected subscribers from 01.01.2017 to 30.11.2017 50 249 4 49800 Approx. 100 NTC FTTH only will be provisioned by covering new area and net 200 NTC FTTH only in existing cable N/w 300 1199 1438800 As per Existing trends of total expected Revenue in 2017-18 NA 3520000 Total Revenue 5008600 (5 Crs)

LL /BB Plan SPT In the following area UG cable work is completed and concerned incharge is pursuing for further connections as per targets Name of Location Total work Involved Expected telephone DELs provided Status  Sonipat Group-Barwasni Village, Tharu Village 2.0Km 70 4 completed Gohana SDCA -Jind Road, and Sector7 5.7Km 150 30 Kharkoda sub division-Main Bazar Kharkhoda 1.7Km 50 10 Total 9.4 270 44  

New area where UG cable will be laid Name of Sub Division Area Cables Expected Customers 400 pair 200 pair 100 pair 50 pair 20 pair 10 pair 5 pair Spt- Ext-1 Mehlana Road, Malaviya Nagar, Gali NO. 1 to DC Jain School Gate 250   Rohtak Road, Railway Over Bridge, Industrial Estate Side, Sde(Ext-1) 300 Rohtak Road from cheritable Road to Kalupur Chungi Pillar 700 Gohana Road from Mini Sectt gate to Hanuman Mandir Distribution Sec 23, hbc Sec. 23, Ghn. Road, Bye Pass, Kami Road 2000 1000 4000 Kundli Phase IV,V, I/A Kundli 900 1500  1600 200 Rai I/A 1500    1000 2000  150 Total 2700 5500 3600 7500 600 Total cable= 24250

Acton plan for LL/BB Pockets have been identified in the SSA for expanding the UG Cable network for provisioning of about 600 connections. Out of identified 6 locations for providing about 600 connection, 4 locations work completed and provisioning started (94 connection provided), at 1 location work is in progress. In Kundli, HSIIDC is being pursued for permission. Special Marketing campaign: Flex Banners have been displayed at all exchanges and key locations to popularize various plans like 1199/- , ASEEM, LFMT, plan -49, plan- 249. Through CFA franchisee: Shared list of feasible areas and details of all the new schemes and plans. It is expected that there will be increase in LL/BB connection through these franchisee. So far, NIL booking from Franchisees. BB Empanelled Vendor, B4S, also started work in the SSA. At 5 locations equipment installed out of which 3 sites are on Air. 20 connections have been provided. New Connections are expected JE/TM are instructed to visit at Homes where only Land line connections are working, with form for broadband connection and to get the formalities completed and install the connection.

Action plan to arrest decline LL connection. Fault rate is to be improved by upgrading outdoor plant and thus retaining the subscriber base. Repeat Fault rate is being controlled by making field officer to visit all faults with frequency more than 3 in a month. Staff has been assigned targets for visiting ICB, OGB and PD subscribers for reconnection and also for getting minimum one connection per day. DSLAM Relocation - 1 DSLAMs (64 ports) Relocation planned in Gohana at mini secretariat. Reconnection camps are being held every week as per schedule.

Feasible FTTH Location in Sonipat S.no. Bulding/society/complex name no. of building/houses in society No. of potential customers No. of connections working (total 254) Additional Expected FTTH connections in 17-18 (total 315) 1 OMAXE HEIGHTS 700 200 38 10 2 51 Mile stone Mall 50 30 11 3 ELDECO 24 4 RAI IND. AREA 400 21 5 MAX HEIGHTS 300 20 15 15 (OLT will be installed) OLT Avail 6 ANSAL SUNSHINE COUNTY 600 100 86 7. Tulip 52 8 Ansal Green 350 40 Nil (10)Cable laid 9 Power Grid 14 NA Geeta Bhawan Chowk Scattered Market area    Cable will be laid as per requirement Subhash Chowk ITI Chowk 12

FTTH Location in Sonipat to be made feasible (total expected=330) S.no. Bulding/society/complex name no. of building/houses in society No. of potential customers OFC to be laid Target Date to make feasible Remarks No. of connections working Present Status/ Requirement 1 TDI MALL 400 50 5.5 30.12.2017 NIL OFC is to be laid from KDL xge 2 TDI KINGHBURY 2000 200 6 30..12.2017 In this society, Initially we will lay OFC from NH-1 ( 500M). If demand increases we will install OLT in Kingusberry. 3 RAJIV GANDHI Ed. CITY 10 cable will be laid as per requirement OFC work done near Ashoka University & SRM University, no demand of FTTH. 4 PARKER RESIDENCY 300 30 3.5 NOC awaited from RWA 5 PARKER MALL 20 NOC awaited from RWA. RAILWAY FLATS 350 35 0.5 15.12.2017 NOC received/ OFC work partially done.

Surveyed FTTH Location in Sonipat S.no. Bulding/society/complex name no. of building/houses in society No. of potential customers OFC to be laid Target Date to make feasible Remarks No. of connections working Present Status/ Requirement 1 PARKER SUITES 150 10 3   NIL At present almost no occupancy 2 USHAY TOWER 200 20 3.5 ANSAL MALL 2.5 Not yet planned OFC is to be laid. 4 APEX GREEN 400 30 6.5 Financially not viable, also almost no occupancy 5 VARDHMAN Financial not viable also Builder issue

Surveyed FTTH Location in Sonipat S.no. Bulding/society/complex name no. of building/houses in society No. of potential customers OFC to be laid to make building feasible for FTTH Remarks No. of connections working Present Status/ Requirement 7 TUSCAN FLOOR 200 30 5 NIL OFC is to be laid from KDL xge, 8 TUSCAN HEIGHT 500 70 9 TDI MY FLOOR-1 100 10 6.5 OFC is to be laid. TDI MY FLOOR-II 150 11 KUNDLI IND. AREA 50 4 OFC Work of nearly 3.5Km is required 12 OMAXE CITY 300 OFC Work of nearly 5.5Km is required

FTTH Action plan New tariff proposal for FTTH plan for various societies in SPT has already submitted. Camps are organized on Sunday and office hours for booking of new FTTH connections. BSNL: Franchisee:: 60:40 agreement is signed with FTTH franchisee where franchise will provide OLT. 3 Sites have been finalised and BSNL is in process of providing OFC connectivity to these locations. Feedback is being taken in feedback form from subscribers who have disconnected in last six month. New OLT location is finalized in Max Height, which will feed Ansal Sunshine also. Agreement with Max height done for space. Civil work is pending. A new OLT has been installed at MTE Gohana and is under commissioning. There is requirement of one new Splicing machine for Murthal and Kundli Area.

New OLT Location finalized by vendor under Type-IV (60:40) agreement Sr. No L4ocation Potential customers Expected connections 1 TDI Kingsberry 2000 60 2 Sector 14 Sonipat 200 15 3 Mini sectretriate SPT 150 A new OLT is installed at MTE Gohana and is under commissioning and it is expected that 10 connection will be installed immediately after commissioning.

Broadband Growth - Sub-Division wise Analysis in Oct 17   S No SDE BB as on 01/10/2017 Physical achievement Achievement as % of Working BBs Gross BB Disconnection Net Gross LL Disconection 1 GHN 534 3 25 -22 0.56 4.68 -4.12 2 GNR 441 16 3.63 0.00 KDL 552 11 15 -4 1.99 2.72 -0.72 4 KKD 217 9 -6 1.38 4.15 -2.76 5 MTL 303 10 -8 0.66 3.30 -2.64 6 Sec-15 1636 18 65 -47 1.10 3.97 -2.87 7 SPT EXT 2208 23 89 -66 1.04 4.03 -2.99 Total 5891 76 229 -153 1.29 3.89 -2.60

Broadband Growth in Oct'17 - Exchange wise Analysis of SDE (Ext) Sub-Division   S No Locality/TE BB as on 01/10/2017 Physical achievement % Achievement Gross BB Disconnection Net Disconection 1 SPT-IA 155 7 -7 0.00 -4.52 2 SPTRJB 391 4 14 -10 1.02 -2.56 3 SPTSPT 1662 19 68 -49 1.14 -2.95 2208 23 89 -66 1.04 -2.99

Plans to check disconnection of BB Customers are being educated that minimum speed has been increased from 2 MBPS to 8 MBPS Door to door visit of LM/JE for provisioning of BB on land line only customers. Special attention on repeat fault of BB, visit by SDE/JTO incharge on repeat fault with frequency 3 or more. In area like Gohana, Kundli, SPT where at long distance BB was not working properly, WI Fi has been installed and disconnected customers are being contacted to shift on BBoWIFI. Targets are given to JTO/SDE for reconnection of disconnected customers in last one year. Reconnections camps are being organised in each sub division

Cable cut by various agencies disrupting the services. Analysis for Heavy Disconnection in CFA segment and Decrease in Revenue LANDLINE Disconnection of customers for opting Plan 49 resulted into revenue decrease from Aug’16 onwards. Disconnection by subscriber of Plan 49 after completion of 6 months has resulted in further dip of the Physical Connections as well as revenue Feb’17 onwards Broadband and FTTH Migration of customers from higher plan to Plan 249, Plan 499 resulted into revenue decrease from Sep’16 onwards. Disconnection by subscriber of Plan 249 after completion of 6 months has resulted in further dip of the Physical Connections as well as revenue April’17 onwards. Reliance Jio Effect- More BTS More Coverage, Free Plan/Lower Rates, High Speed with Mobility, JioFi dongle for making the place wifi. Siti Cable Operator and other cable operators providing broadband at very high speed at low tariff. This includes pockets in Hisar, Karnal, Ambala, Guragon SSAs. Lucrative plans in Mobile services of all operators including BSNL offering unlimited internet access @ Rs 100/- appx per month Cable cut by various agencies disrupting the services.

Locations for BB on Wireless S No Location Status CAF Connection provided 1 Kundli MTE Commissioned 29 20 2 Gohana MTE 3 Rai (Industrial Area) 4 RSU Jain Bagh Installed under commissioning   5 Bari Industrial Area Installed under commissioning 6. ITI Chowk Sonipat Proposed location 7. Saidpur (KKD)

Action plan for BBoWi-FI Meetings of B4S are being organized with our existing integrated Franchisee for bringing BB connections. One such tie up is done with Om system Gohana by B4S. Pamphlets/Banners/stickers are being pasted on different locations of wi fi covered sites. Meetings are organized with Associations of industrial area in Kundli/Rai/Bari For popularization of this service, messages are broadcasted on different industrial association Whatsapp group. Information regarding new service (BBoWIFI) launch was also given in Press conference organized by BSNL Sonipat.

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