Restorative principles for practitioners working with people with ACEs

Aims of session Begin to understand what a restorative approach is and is not Links to ACE prevention and response & engagement Four choices window - Choices of ways to work Opportunities for Housing providers & best practice

Who are WRAP? Cardiff based, third sector community interest company Restorative training, practice and consultancy Only company in Wales to hold both the RSQM and TPQM quality marks from the Restorative Justice Council Trained over 4,000 members of staff across five service areas; communities, families, education, criminal justice and business

Who have WRAP worked with in housing? Wales & West Taff Shine Project Coastal Cadwyn Linc-Cymru Cardiff Council Housing Department

In pairs or threes Who you are? Role & Organisation How you are feeling? Something that has made you smile since Monday

In pairs or threes Discuss your understanding of restorative approaches/practice? Hands up!

What is a Restorative Approach? Restorative approaches (RA) – are a way of being which includes outlook and the day to day skills involved in preventing and pre-empting conflicts and harm. It builds and maintains relationships and community, as well as reacting/ responding when things go wrong1. 1 Adapted from Hopkins, B (2004) Allow participants to read. Trainer expand.

It isn’t just Restorative Justice We are governed by the Restorative Justice Council to ensure safe and best practice, the majority of our work is delivered around the prevention of harm rather than reaction to harm. We help give you the consistent ‘how’ to build and maintain relationships with tenants, between staff and communities

So what does a restorative approach involve? Very simple principles Lots of different tools and techniques

Lots of different tools and techniques One to one meetings Bringing two people together Complex and sensitive cases Empathic thinking Self awareness of thoughts, feelings and actions Non-judgemental Restorative enquiry I statements Empowerment of individuals Scaffolding rather than fixing Hard work High support AND high challenge Restorative Language Restorative Meetings Honest reflective and critical thinking . It is a chance to talk briefly about what is coming up on the 4/5 days of training.

Very simple principles Prevention 80% 20% BMR BMR = building maintaining and repairing relationships. Restorative approaches focuses on changing a culture to prevent harm rather than a set of tools to react to harm Reaction

What does a restorative approach provide? A restorative ethos/culture and principles that promotes responsibility, empowerment and independence Increased consistency of staff Strategic development including policy review Processes that reduce conflict between people Processes for participative meetings; to ensure solutions- focussed problem solving; to build relationships with individuals, groups and teams Restorative language, questions and dialogue Restorative mediation Restorative conferencing

The Four Choices Window – inspired by Wachtel. T, McCold The Four Choices Window – inspired by Wachtel. T, McCold. P, adapted by Hopkins, B and Vaandering. D Without To With challenge rules boundaries Punitive Restorative? Not For Try to give examples relevant to audience. The end goal is without, they can do it without your help – independence not interdependence. Which box is the participants default box when they are tired? Ask participants to share how they would feel in each box if you were managing them in that way? Neglectful Permissive support, care, nurture

How can Restorative Approaches help Housing Associations to address ACEs?

How can Restorative Approaches help Housing Associations to address ACEs? A relationships focussed ethos Core principles and practices across your organisation Skilling up staff & tenants to listen, reflect, problem solve & prevent Build resilience and social capital Asset & strengths based model, not deficit

Q & A

Wales Restorative Approaches Partnership Twitter: @WalesRAP Facebook: Wales Restorative Approaches Partnership Page LinkedIn: Wales Restorative Approaches Partnership Instagram: restorative_wales Website: www.restorativewales.org.uk Telephone number: 02920 098450 Email address: contactus@restorativewales.org.uk Professional Body: Restorative Justice Council www.restorativejustice.org.uk