Workers’ Compensation Medical Care During Winter Closure 2017-2018 Office of the Chief Risk Officer (OCRO) Workers’ Compensation Medical Care During Winter Closure 2017-2018 The Office of Risk Management December 1, 2017 Nicole Guevara, Return to Work Consultant Vanessa Cordova, Administrative Associate – Workers’ Compensation Claims

Workers’ Compensation Medical Care During Winter Closure 2017-2018 What to do if your employee reports a potentially work-related injury, illness, or exposure Life-Threatening Injuries: Call 911 (Dial 9-911 on University phones) Immediate & Urgent Care Injuries: Proceed to Stanford Hospital Emergency Room or Stanford Express Care Non-Life-Threatening or existing injuries: Proceed to Alliance Occupational Medicine Location/Address Phone Number Hours of Operation Fax Number Stanford Hospital – ER 900 Quarry Rd. Extension Stanford, CA 94305 (650) 723-5111 Open 24-hours everyday (650) 721-3448 Stanford Express Care (Hoover Pavilion) 211 Quarry Road, Suite 102 Palo Alto, CA 94304 (650) 736-5211 Monday-Sunday 9:00 A.M.– 9:00 P.M. Please note that both the San Jose and Palo Alto office locations may have shorter hours during the holidays. Please call to confirm availability and hours prior to arrival. (650) 736-5299 Stanford Express Care (San Jose) 52 Skytop Street, Suite 10 San Jose, CA 95134 (669) 294-8888 (408) 750-0006 Location/Address Phone Number Hours of Operation Fax Number 315 S. Abbot Ave. Milpitas, CA 95035 (408) 790-2900 12/22: 8:00 A.M. – 5:00 P.M. 12/25: CLOSED 12/26 – 12/29: 8:00 A.M. – 5:00 P.M. 1/1: CLOSED 1/2 – 1/7: Resume normal hours Monday – Friday 7:00 A.M. – 7:00 P.M. (408) 790-2912 2737 Walsh Ave. Santa Clara, CA 95051 (408) 228-8400 (408) 228-8401 1901 Monterey Rd. Suite 10 San Jose, CA 95112 (408) 477-8080 (408) 477-8081 If an employee with an existing workers’ compensation injury/illness experiences a sudden change in his/her condition and requires prompt medical evaluation, the employee may be referred to Alliance Occupational Medicine during winter closure. Care for the employee’s injury/illness will then be transferred back to the SUOHC upon our return on Monday, January 8, 2018.

Examples of different types of medical conditions for reference What’s the Difference? Examples of different types of medical conditions for reference Medical Emergencies and Life-Threatening/Serious Conditions: Call 911 (Dial 9-911 on University phones) Difficulty breathing for any reason Major injury (e.g., open chest wound with trouble breathing; spinal or neck injury with loss of sensation or motion; obvious fracture, especially with visible bone) Severe allergic reaction with throat swelling, severe asthma Unconsciousness or unresponsiveness Laceration (a cut requiring sutures) Bee sting reaction (e.g., with hives or swelling of your whole arm or leg) Head Injury Immediate/Urgent Conditions: Proceed to Stanford Hospital Emergency Room or Stanford Express Care Any acute injury with significant pain or swelling Possible fracture or dislocation Animal bite, including non-human primate bite Needle stick or splash to mucous membrane of blood or potentially infectious body fluid Acute exposures to workplace hazards (chemicals, laser, radiation) Non-urgent Conditions: Proceed to Alliance Occupational Medicine (any of the 3 locations listed) Ache or pain presenting for several weeks Bruises/scrapes Minor cuts Minor burns Allergies (without difficulty breathing)

Contact the Office of Risk Management Questions? We’re here to help! Contact the Office of Risk Management Nicole Vargas Guevara Return to Work Consultant nsvargas@stanford.edu 650-721-4348 Vanessa Cordova Administrative Associate, Workers’ Compensation Claims vcordova@stanford.edu 650-723-7400