DLI Contacts and Alternates Survey 2017 Preliminary Results ACCOLEDS DLI Training Extravaganza Thompson Rivers University Kamloops, BC November 30, 2017

2017 2012 2008 Third time! 2008 – Gaetan Drolet; 2012 – Jane Fry / [Sylvie Lafortune?]

Survey Objectives

1. Evaluate services & support materials needed by DLI Contacts & Alternates. Identify improvements to products & tools to better serve students and researchers. 1.

Evaluate level of satisfaction of DLI Contacts & Alternates with existing services & performance of the DLI section. Identify improvements &/or new services needed. 2.

Evaluate & measure level of expertise of DLI Contacts & Alternates in areas related to data use. Identify where improvements could be made in DLI training & educational programs. Develop appropriate new training processes. 3.

Methodology

2017 survey instrument revised by sub-committee* of the Professional Development Committee. Survey written in English & French. The Professional Development Committee was formerly called the Education Committee *M. Andrews, University of Regina, A. Cooper, Queen’s University, E. Hill, Western University, S. Keys, University of Waterloo, C. Ripp, DLI

New in 2017 Questions about: Job descriptions GIS software Research Data Management (RDM) Training webinars Type of institution Category of university duties explicit in job description (Q6) use of GIS software (Q9) Research Data Management (RDM) at institution (Q15-Q17) training – attending webinars (Q35) institution - College or a University (Q47) type of University – primarily undergraduate, comprehensive, or medical/doctoral (Q48)

New in 2017 Categories added: Access to data extractors (WDS, <odesi>, Scholars Portal Geoportal, BCI) Accessing/satisfaction with services – DLI website Level of knowledge (RDM, Postal Code and CIHI products) Categories added to questions: access to data extractors – added WDS, <odesi>, Scholars Portal Geoportal, BCI (Q7) accessing/satisfaction with services - DLI website – categories added to reflect website (Q22, Q23) level of knowledge – RDM, Postal Code and CIHI products (Q41d)

Questions/categories about: New in 2017 Deletions Questions/categories about: Equinox E-Stat CANSIM @ CHASS Questions removed: questions/categories about Equinox, E-Stat, CANSIM at CHASS

University of Waterloo University of Waterloo Survey Research Centre was contracted to conduct the survey.

Invitations sent DLI Contacts & Alternates Timeline June 12, 2017 Invitations sent DLI Contacts & Alternates June 21 and June 29 Reminders sent July 12 Survey closed

Survey Responses

70% Overall Response Rate Low response rate – could be due to time of year survey was sent out (June/July) or length of survey

Response Rate by Region Q46 - Please indicate the DLI region in which your institution is located: Email invitations sent to Quebec schools were in French; all other email invitations were in English. In the survey, respondents were given the option of toggling between French or English for the survey. 13 surveys were completed in French and 62 in English.

DLI Contact or Alternate Question 01 - Are you the DLI Contact or Alternate at your institution?

Years as a DLI Contact or Alternate Question 02 - The DLI program began in 1996. How many years have you served as the DLI Contact or Alternate?

College or University Q47 - Is your institution a College or University?

Full-Time Equivalent (FTE) Question 50 - What is the total FTE student population at your institution? Ontario –

Full-Time Equivalent (FTE) West Question 50 - What is the total FTE student population at your institution? WEST

DLI Related Responsibilities Canada 92.0% Helping users locate appropriate data files 86.7% Data reference services 78.7% Promoting data services and collections Question 03C - What are your DLI-related responsibilities? (Please select all that apply.) Instructions for end users – 60% Providing access through website – 60% Preparing microdata files – 49.3% Preparing geospatial files – 36% Back-up for DLI contact – 25.3% Provide access through data delivery system – 17.3% Other – 6.7%

DLI Related Responsibilities Canada West 92.0% Helping users locate appropriate data files 90.9% 86.7% Data reference services 78.7% Promoting data services and collections 77.3% Question 03C - What are your DLI-related responsibilities? (Please select all that apply.) Instructions for end users – 60% Providing access through website – 60% Preparing microdata files – 49.3% Preparing geospatial files – 36% Back-up for DLI contact – 25.3% Provide access through data delivery system – 17.3% Other – 6.7%

Data Services Responsibilities Question 04A - Please describe your data service responsibilities at your institution: None of your time is spent on data services. You spend up to 20% of your time on data services, with the remainder of time allocated to other duties. You spend between 20% and 40% of your time on data services, with the remainder of time allocated to other duties. Providing data services is your primary job duty, but you spend up to 40% of your time on other duties You are assigned full-time to data services (aside from tangential responsibilities such as committee work).

Data Service – Who & How Canada West 70.7% Data service is offered through a DLI Contact 81.8% 78.7% Reference questions are referred to DLI Contact or a data service point 27.3% 41.3% Reference questions are handled by any librarian at a reference desk 31.8% 18.7% More than 1 FTE is assigned to data services 13.6% Question 04C - Please describe the data service function at your institution. (Please select all that apply.)

92% Work Responsibilities Data part of work responsibility / role Question 05_A - What do you consider your work responsibilities/roles to include? (Please select all that apply.) Same percentage in Ontario (97.7%) Subject Specialist – 50% Ontario; 56% Canada Role includes: GIS – 41.3% Government Docs – 37.3% Maps – 29.3% Bibliographer/cataloguer – 4% Subject specialist – 56% Data part of work responsibility / role

45.5% 31.8% Primary Responsibility Data a primary responsibility Subject Specialist a primary responsibility Question 05B - Please indicate which responsibilities/roles are a primary responsibility. (Please select all that apply.) Consider primary responsibility: Subject specialist – 45.3% GIS – 22.7% Government Docs – 14.7% Maps – 14.7% Bibliographer/cartographer – 0 Other – 20%

Primary Responsibility Canada West Data 50.7% 45.5% Subject Specialist 45.3% 31.8% Other 20.0% 22.7% GIS Government Documents 14.7% Maps 18.2% Bibliographer/Cataloguer 0.0% Question 05B - Please indicate which responsibilities/roles are a primary responsibility. (Please select all that apply.) Consider primary responsibility: Subject specialist – 45.3% GIS – 22.7% Government Docs – 14.7% Maps – 14.7% Bibliographer/cartographer – 0 Other – 20%

67% 28.6% Data Tasks/Responsibilities Data tasks or responsibilities Canada 28.6% West Q6 - Which of the following responsibilities are explicitly specified in any written description(s) of your duties? (Please select all that apply.) Duty in job descriptions: GIS – 28% (Canada); 25% Ontario RDM – 25.3% (Canada); 45.8% Ontario; 13.3% Atlantic; 0 Quebec; 28.6% West Data tasks or responsibilities included in job description

25.3% 27.3% Data Tasks/Responsibilities RDM tasks or responsibilities Canada 27.3% West Q6 - Which of the following responsibilities are explicitly specified in any written description(s) of your duties? (Please select all that apply.) Duty in job descriptions: GIS – 28% (Canada); 25% Ontario RDM – 25.3% (Canada); 45.8% Ontario; 13.3% Atlantic; 0 Quebec; 28.6% West RDM tasks or responsibilities included in job description

Attend Training Q29 - Do you usually attend DLI training workshops? – Ontario 79.2% Q31 - Have you ever attended a DLI “Boot Camp” workshop (introduction to DLI products, services, and tools)? – Ontario 66.7% Q33 - Have you ever attended a DLI National Training workshop (held about every four years in conjunction with IASSIST when in Canada)? – Ontario 66.7% Q35 - Have you ever attended a DLI Webinar? – Ontario 87.5%

Satisfaction with training Q38 – Satisfaction with training Ontario – majority of respondents either satisfied or very satisfied (83.3%); neither satisfied or dissatisfied – 12.5%; no responses for dissatisfied Satisfied – 41.7%; very satisfied – 41.7%

Library offers RDM Services Research Data Management (RDM) 48% Canada 50.0% West Q15 – Are there Research Data Management (RDM) services at your library? Ontario Library offers RDM Services

Respondent provides service Research Data Management (RDM) 70% Canada 72.7% West Q16 – Do you provide RDM services yourself Respondent provides service

9.1% 11% West Canada Research Data Management (RDM) Q17 – Are there other departments at your institution that offer this services? Service provided by another department at institution

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