Universum STUDENT survey 2013 University Report | Middle East Edition American University of Beirut | Engineering/IT WWW.UNIVERSUMGLOBAL.COM

About Universum 2013 | Middle East | Students | Engineering/IT With over 25 years of experience researching the field of employer branding, Universum is a recognised world leader with tried and tested frameworks. Universum annually conducts quantitative and qualitative research with over 400.000 talented individuals to gather insights into their career preferences, communication habits and their perception of potential employers. Universum’s unique global reach ensures the comparability of research results across markets. We partner with more than 1.700 of the top academic institutions in the world. Universum is the thought leader in employer branding, with local experts in research, consulting and communication solutions, offering high-quality insights. For our clients around the world, Universum is a trusted partner providing solutions and services to develop, improve and implement tailored employer branding strategies. Universum employs smart, friendly and professional experts and consultants, who work with our clients in long-term partnerships.

Our clients and media partners 2013 | Middle East | Students | Engineering/IT Our clients and media partners Some of the world’s most attractive employers Some of the world’s most trusted publishers

What we cover in the report 2013 | Middle East | Students | Engineering/IT What we cover in the report 6. APPENDIX Additional data on topics covered in previous sections. 1. KEY BACKGROUND DATA An overview of the groups covered in this report and presents key background information about the samples. 2. CAREER PREFERENCES Find out the career preferences of your students in comparison to the total group. You will also see some trends that have developed over time. This information illustrates what separates your students from those at other universities and in which aspects their educational background from American University of Beirut has made them unique. 5. SUMMARY A summary of the core findings of the report. These slides can be shared with key stakeholders within the university as well as with external partners to provide a quick, visual overview of the career profile of your students. 4. UNIVERSITY PERCEPTION Get feedback from your students on their satisfaction with various aspects of their studies, benchmarking the results against the total group. The data illustrates what students find unique about their current university. 3. EMPLOYER PREFERENCES Understand the employer preferences of your students in comparison to the total group. The data suggests which employers your students would like to meet on campus, or alternatively which employers have been most successful in becoming attractive towards your students over the years.

Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY 2013 | Middle East | Students | Engineering/IT Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY CAREER PREFERENCES UNIVERSITY PERCEPTION EMPLOYER PREFERENCES KEY BACKGROUND DATA An overview of the groups covered in this report and presents key background information about the samples.

The comparisons in this report are based on: Engineering/IT 2013 | Middle East | Students | Engineering/IT Groups in this report Field period: April to August 2013 Students participate annually in Universum’s global career research. 400 000+ Global Participating students from 12 educational institutions in Middle East. Throughout the report, this group is referred to as “All universities”. 1 674 Middle East Participating students from your university. Throughout the report, this group is referred to as ”American University of Beirut”. 366 Your university The comparisons in this report are based on: Engineering/IT University reports can be based on the total number of respondents from all main fields of study, or may be specific to a main field of study. This particular report is specific to: Engineering/IT.

12 1 674 4 085 About the Universum Student Survey and the target group 2013 | Middle East | Students | Engineering/IT About the Universum Student Survey and the target group METHODOLOGY THIS REPORT The Questionnaire Created based on 25 years of experience, extensive research within HR, focus groups and communication with both our clients and students. Global perspective - local insight. 12 Educational institutions 68% 32% Data collection Conducted via an exclusive survey, distributed via university contacts, the Universum Panel and local partners. 1 674 all engineering/IT students in the survey Field period April to August 2013 STATISTICAL ANALYSIS In order to provide our clients with reliable data we set targets per main field of study and educational institution to reflect the actual distribution of students. Weighting is used to compensate for discrepancies from the targets. Total number of respondents in the survey 4 085

Degree 2013 | Middle East | Students | Engineering/IT What is the highest academic degree you are currently pursuing?

Areas of study | Engineering 2013 | Middle East | Students | Engineering/IT Areas of study | Engineering What is your major(s)/main area(s) of study?

2013 | Middle East | Students | Engineering/IT Areas of study | IT (1/1) What is your major(s)/main area(s) of study?

American University of Beirut 2013 | Middle East | Students | Engineering/IT Target group | Students’ characteristics American University of Beirut All universities Average age (years): 20,0 Average age (years): 21,2 Average academic performance: Average academic performance: 7,9 62% 38% 7,6 68% 32% out of 10 out of 10 Year of graduation: Year of graduation:

Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY 2013 | Middle East | Students | Engineering/IT Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY CAREER PREFERENCES UNIVERSITY PERCEPTION EMPLOYER PREFERENCES CAREER PREFERENCES Find out the career preferences of your students in comparison to the total group. You will also see some trends that have developed over time. This information illustrates what separates your students from those at other universities and in which aspects their educational background from American University of Beirut has made them unique.

American University of Beirut 2013 | Middle East | Students | Engineering/IT Expected monthly salary American University of Beirut All universities 1 809 1 772 EUR EUR Total What is your expected salary before taxes (excluding commission and bonus) at your first employment after graduation?

American University of Beirut 2013 | Middle East | Students | Engineering/IT Expected monthly salary American University of Beirut 1 557 EUR Female 1 989 EUR Male What is your expected salary before taxes (excluding commission and bonus) at your first employment after graduation? What is your gender?

1 529 2 255 Expected monthly salary EUR EUR All universities Female 2013 | Middle East | Students | Engineering/IT Expected monthly salary All universities 1 529 EUR Female 2 255 EUR Male What is your expected salary before taxes (excluding commission and bonus) at your first employment after graduation? What is your gender?

Career goals 2013 | Middle East | Students | Engineering/IT Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives.

EMPLOYER REPUTATION & IMAGE REMUNERATION & ADVANCEMENT OPPORTUNITIES 2013 | Middle East | Students | Engineering/IT The Universum Drivers of Employer Attractiveness The attributes of the employer as an organisation Attractive/exciting products and services Corporate Social Responsibility Environmental sustainability Ethical standards Fast-growing/entrepreneurial Financial strength Innovation Inspiring management Market success Prestige The contents and demands of the job, including the learning opportunities provided by the job Challenging work Client interaction Control over my number of working hours Flexible working conditions High level of responsibility Opportunities for international travel/relocation Professional training and development Secure employment Team-oriented work Variety of assignments EMPLOYER REPUTATION & IMAGE JOB CHARACTERISTICS The social environment and attributes of the workplace A creative and dynamic work environment A friendly work environment Acceptance towards minorities Enabling me to integrate personal interests in my schedule Interaction with international clients and colleagues Leaders who will support my development Recognising performance (meritocracy) Recruiting only the best talent Respect for its people Support for gender equality The monetary compensation and other benefits, now and in the future Clear path for advancement Competitive base salary Competitive benefits Good reference for future career High future earnings Leadership opportunities Overtime pay/compensation Performance-related bonus Rapid promotion Sponsorship of future education PEOPLE & CULTURE REMUNERATION & ADVANCEMENT OPPORTUNITIES This framework has been developed by Universum and is based on specific research within HR, as well as focus groups and general communication with both our clients and students.

American University of Beirut 2013 | Middle East | Students | Engineering/IT Students’ top 10 preferences American University of Beirut All universities Employer Reputation & Image Job Characteristics People & Culture Remuneration & Advancement Opportunities How would you rate the relative importance of these aspects when choosing your Ideal Employer? Please divide 100 points between the alternatives in accordance with importance. Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives. This table shows the most attractive of the 40 attributes, taking into account the overall importance of the driver categories to the students. This analysis gives a summarised 360 degree view of what influences employer attractiveness.

53% 47% Geographical mobility | Preferred first employment would like 2013 | Middle East | Students | Engineering/IT Geographical mobility | Preferred first employment 53% would like to start working abroad 47% would like to start working abroad Where would you prefer to start your first employment after your graduation?

American University of Beirut 2013 | Middle East | Students | Engineering/IT Geographical mobility | Students planning to study abroad American University of Beirut All universities Currently studying in your home country Currently studying in your home country 68% 63% of the students studying in their home country plan to go abroad to continue studying of the students studying in their home country plan to go abroad to continue studying Are you currently studying in your home country? Do you plan to go abroad to continue studying?

Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY 2013 | Middle East | Students | Engineering/IT Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY CAREER PREFERENCES UNIVERSITY PERCEPTION EMPLOYER PREFERENCES EMPLOYER PREFERENCES Understand the employer preferences of your students in comparison to the total group. The data suggests which employers your students would like to meet on campus, or alternatively which employers have been most successful in becoming attractive towards your students over the years.

Most preferred industries 2013 | Middle East | Students | Engineering/IT Most preferred industries In which industry would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives.

Ideal Employer Ranking | Top 20 2013 | Middle East | Students | Engineering/IT Ideal Employer Ranking | Top 20 American University of Beirut | Engineering/IT Please select five employers from the list below for which you would most like to work - your five Ideal Employers

Potential Applicants’ Ranking | Top 10 2013 | Middle East | Students | Engineering/IT Potential Applicants’ Ranking | Top 10 American University of Beirut | Engineering/IT Please select five employers from the list below for which you would most like to work - your five Ideal Employers Have you or will you apply to these employers?

Actual communication channels | Top 10 2013 | Middle East | Students | Engineering/IT Actual communication channels | Top 10 Through which channels have you learnt about these employers? Please select as many alternatives as applicable.

Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY 2013 | Middle East | Students | Engineering/IT Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY CAREER PREFERENCES UNIVERSITY PERCEPTION EMPLOYER PREFERENCES UNIVERSITY PERCEPTION Get feedback from your students on their satisfaction with various aspects of their studies, benchmarking the results against the total group. The data illustrates what students find unique about their current university.

American University of Beirut 2013 | Middle East | Students | Engineering/IT Career Services | Usage American University of Beirut All universities Yes No Yes No Have you used the career services office at your college or university?

7,2 6,9 Career Services | Feedback Average satisfaction: 2013 | Middle East | Students | Engineering/IT Career Services | Feedback Average satisfaction: American University of Beirut 7,2 All universities 6,9 American University of Beirut All universities POOR EXCELLENT How would you rate the career services offered at your college or university?

Career Services | Importance 2013 | Middle East | Students | Engineering/IT Career Services | Importance American University of Beirut Online On campus events Personal counselling Which of these career services are most important to you?

Career Services | Importance 2013 | Middle East | Students | Engineering/IT Career Services | Importance All universities Online On campus events Personal counselling Which of these career services are most important to you?

Factors affecting university choice 2013 | Middle East | Students | Engineering/IT Factors affecting university choice Which of the following were the most integral factors in choosing your college or university?

2013 | Middle East | Students | Engineering/IT If students could begin their studies again | Preferred universities American University of Beirut 61% of your students would choose American University of Beirut if they made the choice again. 39% would choose another university. The most preferred are presented in the table. If you could begin your studies again at any college or university, which would you choose?

2013 | Middle East | Students | Engineering/IT If students could begin their studies again | Current college or university The table presents universities with the highest percentage of their students selecting “Current college or university” in this question If you could begin your studies again at any college or university, which would you choose?

Most attractive university attributes 2013 | Middle East | Students | Engineering/IT Most attractive university attributes Which attributes do you perceive as the most attractive?

Top of mind association 2013 | Middle East | Students | Engineering/IT Top of mind association American University of Beirut Please write the first word that comes to mind when thinking of your college or university.

American University of Beirut 2013 | Middle East | Students | Engineering/IT University recommendations Average score: American University of Beirut 8,5 All universities 8,0 American University of Beirut All universities VERY UNLIKELY VERY LIKELY Based on your experiences, how likely would you be to recommend your college or university to a friend or family member?

Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY 2013 | Middle East | Students | Engineering/IT Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY CAREER PREFERENCES UNIVERSITY PERCEPTION EMPLOYER PREFERENCES SUMMARY A summary of the core findings of the report. These slides can be shared with key stakeholders within the university as well as with external partners to provide a quick, visual overview of the career profile of your students.

20,0 62% 38% 1 809 EUR Quick facts about student’s career preferences 2013 | Middle East | Students | Engineering/IT Quick facts about student’s career preferences American University of Beirut Top 3 most used communication channels: Career fairs Employer websites Social networks/communities Average age (years): 20,0 Top 3 career profiles: Leader Entrepreneur Harmoniser Top 3 industries: Engineering and Manufacturing Energy Software and Computer Services 62% 38% Top 5 most attractive attributes: Challenging work (Job Characteristics) Leadership opportunities (Remuneration & Advancement Opportunities) Professional training and development (Job Characteristics) High future earnings (Remuneration & Advancement Opportunities) Innovation (Employer Reputation & Image) Average expected monthly salary: 1 809 EUR Top 3 career goals: To have work/life balance To have an international career To be entrepreneurial or creative/innovative This is an extract from a University Report based on the results of Universum Student Survey 2013. Please visit www.universumglobal.com for more information about Universum and our global research.

21,2 68% 32% 1 772 EUR Quick facts about student’s career preferences 2013 | Middle East | Students | Engineering/IT Quick facts about student’s career preferences All universities Top 3 most used communication channels: Social networks/communities Employer websites Career fairs Average age (years): 21,2 Top 3 career profiles: Leader Entrepreneur Internationalist Top 3 industries: Engineering and Manufacturing Software and Computer Services Energy 68% 32% Top 5 most attractive attributes: A creative and dynamic work environment (People & Culture) Professional training and development (Job Characteristics) Opportunities for international travel/relocation (Job Characteristics) A friendly work environment (People & Culture) Leaders who will support my development (People & Culture) Average expected monthly salary: 1 772 EUR Top 3 career goals: To have work/life balance To have an international career To be entrepreneurial or creative/innovative This is an extract from a University Report based on the results of Universum Student Survey 2013. Please visit www.universumglobal.com for more information about Universum and our global research.

Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY 2013 | Middle East | Students | Engineering/IT Table of contents APPENDIX KEY BACKGROUND DATA SUMMARY CAREER PREFERENCES UNIVERSITY PERCEPTION EMPLOYER PREFERENCES APPENDIX Additional data on topics covered in previous sections.

Appendix 2013 | Middle East | Students | Engineering/IT RESEARCH BACKGROUND QUESTIONS PREFERRED EMPLOYERS CAREER PROFILES

All universities (1/1) 2013 | Middle East | Students | Engineering/IT Which educational institution do you attend? The group “All universities” is represented by the sample of students from these universities with the respective number of respondents in percentages covered in this report . These respondent percentages are weighted according to the actual population of students at these universities.

Appendix 2013 | Middle East | Students | Engineering/IT RESEARCH BACKGROUND QUESTIONS PREFERRED EMPLOYERS CAREER PROFILES

Ideal Employer Ranking | Top 10 2013 | Middle East | Students | Engineering/IT Ideal Employer Ranking | Top 10 American University of Beirut | Engineering/IT All universities | Engineering/IT 1. Google (28,34%) 2. Microsoft (20,38%) 3. Dar Al-Handasah (17,52%) 4. Intel (14,97%) 5. Booz & Company (13,69%) 5. Petrofac (13,69%) 7. McKinsey & Company (10,51%) 7. Sony (10,51%) 9. General Motors (9,87%) 10. Schlumberger (9,55%) 1. Google (26,90%) 2. Saudi Aramco (25,58%) 3. Schlumberger (21,45%) 4. Microsoft (21,16%) 5. SABIC (14,61%) 6. IBM (10,95%) 7. Qatar Petroleum (10,41%) 8. General Electric (9,80%) 9. Intel (9,46%) 10. Oracle (8,14%) Please select five employers from the list below for which you would most like to work - your five Ideal Employers

Appendix 2013 | Middle East | Students | Engineering/IT RESEARCH BACKGROUND QUESTIONS DRIVERS OF EMPLOYER ATTRACTIVENESS PREFERRED EMPLOYERS CAREER PROFILES

Universum Career Profiles 2013 | Middle East | Students | Engineering/IT Universum Career Profiles Careerist: A student who continuously wants to develop. This type of student wants to follow a promising career path within a prestigious and meritocratic environment. Idealist: A student who pursues ethical and sustainable principles and values. This student is strongly attracted to employers whose mission and vision are in line with his/her own principles and standards. Entrepreneur: A student who appreciates working in an evolving environment, in which he/she can solve changing and challenging problems. Internationalist: A student who is open-minded and prefers international surroundings. This type of student enjoys meeting new people, travelling and working abroad. Harmoniser: A student who prefers a stable work environment that is characterised by a respectful and balanced management philosophy. Leader: A student who has an inspiring attitude and searches for jobs where he/she can apply and further develop his/her leadership skills. This student is not afraid of making decisions and taking responsibility. Hunter: A student who focuses on monetary aspects. This student chases financially lucrative and competitive jobs. The Universum Career Profiles are based on the attributes that students select as most important.

Universum Career Profiles 2013 | Middle East | Students | Engineering/IT Universum Career Profiles American University of Beirut All universities Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives. The Universum Career Profiles are based on the attributes that students selected as attractive for their first employer. See more details in Appendix.

Universum Career Profiles 1/2 2013 | Middle East | Students | Engineering/IT Universum Career Profiles 1/2 The Universum Career Profiles are based on the Universum Drivers of Employer Attractiveness. Different attribute selections produce different Career Profiles. To match a certain profile, a minimum amount of points must be reached. careerist Prestige (3) Recruiting only the best talent (3) Clear path for advancement (3) Market success (1) Professional training and development (1) Sponsorship of future education (2) Rapid promotion (3) Recognizing performance (meritocracy) (2) Good reference for future career (3) 12 out of 21 points Entrepreneur Fast-growing/entrepreneurial (3) A creative and dynamic work environment (3) Challenging work (1) Variety of assignments (1) Innovation (2) Attractive/exciting products and services (1) 6 out of 11 points Harmoniser Respect for its people (2) Enabling me to integrate personal interests in my schedule (3) Team-oriented work (1) Secure employment (2) Control over my number of working hours (3) Flexible working conditions (3) Overtime pay/compensation (1) 7 out of 15 points

Universum Career Profiles 2/2 2013 | Middle East | Students | Engineering/IT Universum Career Profiles 2/2 hunter Competitive base salary (3) High future earnings (3) Performance-related bonus (2) Competitive benefits (1) Client interaction (1) Financial strength (1) 6 out of 11 points idealist A friendly work environment (1) Ethical standards (3) Corporate Social Responsibility (3) Environmental sustainability (3) Support for gender equality (2) Acceptance towards minorities (2) 6 out of 14 points Internationalist Opportunities for international travel/relocation (3) Interaction with international clients and colleagues (3) 6 out of 6 points leader Leadership opportunities (3) Leaders who will support my development (3) High level of responsibility (2) Inspiring management (2) 5 out of 10 points

OUR APPROACH TO STRATEGIC BRANDING of higher education institutions Introduction and background OUR APPROACH TO STRATEGIC BRANDING of higher education institutions Are your activities effectively building a strong brand? Are you satisfied with how you are perceived internally and externally? What is important and relevant to your target groups? What makes a college/university attractive? How are you currently perceived by different target groups? How can you improve your university website and other marketing material (ads, brochures, posters, etc)? Is your intended message being communicated effectively? What impressions do current students, employees and/or employer partners have? What are the perceived strengths and weaknesses? How should you communicate the university/college offering to different target groups? What channels and which approaches are most effective for each group? What should you emphasize in the communication to maximize its effectiveness? What do you need to reposition to create a desired image of your college/university?

Influence your brand in the right direction Introduction and background Influence your brand in the right direction ALL HIGHER EDUCATION INSTITUTIONS HAVE A BRAND. Even if higher education institutions don’t actively control the brand, it exists and influences the opinions, actions and decisions of different groups. THE CORE OF THE BRAND IS THE UVP. To influence the brand, universities/colleges need a Unified Value Proposition (UVP) that is attractive, true, credible, distinct and sustainable. UVP THE BRAND HAS AN INTERNAL AND EXTERNAL PERSPECTIVE. Not only does a strong brand help attract future students, employees and/or partners, it also creates an internal identity, which increases loyalty, engagement as well as cultivates brand ambassadors. AN EFFECTIVE STRATEGY NEEDS A SOLID FOUNDATION. It is important that the UVP is developed using in-depth research about the relevant target groups, in order to create a compelling, sustainable and effective brand.

Julie Giraud-Avril, EMEA Senior University Relations Manager TACK SÅ MYCKET ! Julie Giraud-Avril, EMEA Senior University Relations Manager Julie.giraud-avril@universum.se +33 1 82 00 97 46 WWW.UNIVERSUMGLOBAL.COM