EEC Performance Measurement Data Dashboard Using performance measures to drive results – May 2013

EEC Performance Measurement EEC Performance Measurement Dashboard MassResults: Building a Results-Oriented Government EOE/EEC Strategic Plan Program, Child, Educator Data

Developing and Using the EEC Dashboard Agency/EEC Board Devises Performance Metrics Dashboard makes Data Visible EEC targets actions that improve performance Use Dashboard to Enhance Performance Allows leadership to make informed decisions Shows results and progress against metrics

So, What Do We Track? Just about everything! Licensing data Program data Professional Qualifications data Fiscal data Child demographics data RTTT reports Legislative reports The key is highlighting relevant data in a simple and easy to understand way

Create a Compelling Dashboard Visual representation effectively communicates: 1. where are we now? 2. where do we want to be? 3. when do we need to be there?

Performance Measurement Categories Access Number of children on the Waitlist for subsidized care Average length of time on Waitlist prior to enrollment New children on Waitlist versus enrolled per month Available child care slots compared to number of children needing care Quality – Quality Rating and Improvement System (QRIS) Percentage of programs in QRIS Percentage of programs in QRIS level 2 and higher Percentage of programs receiving subsidy in QRIS Percentage of subsidized children served in high quality programs

Performance Dashboard GOALS Status Trend Measured Period Current Prior Target ACCESS # of WL children Increasing Monthly 53975 52813 45000 Average duration on WL 9.44 8.99 6 months New Children on WL vs. Enrolled 1469/122= 12 1208/455= 2.7 1 to 1 ratio Available Slots vs. WL  ____ ___ QUALITY % of Programs in QRIS Stable Quarterly 47% 46% 40% % of Programs QRIS L2 Improving 13% 11% 15% % Programs that receive subsidy 92% 90% % subsidized children served L2 50% 42% Performance Key Meeting or exceeding expectations Needs improvement Not meeting expectations Under development 

Access - Number of children on the Waitlist for subsidized care What is the average increase monthly? 1525

Access - Average length of time to wait prior to enrollment Once access is re-opened waitlist duration is expected to decrease

Access – New Children on Waitlist vs. Children Enrolled Per Month

Access - Available child care slots compared to number of children needing care Under development When filling Contract Slots age group and location are taken into consideration

Quality - Percentage of programs in QRIS

Quality - Percentage of programs in QRIS level 2 and higher

Quality - Percentage of programs in QRIS that receive subsidies

Quality - Percentage of subsidized children served in high quality programs

Conclusions What other metrics are relevant to EEC for inclusion in a dashboard view? Licensing metrics Licensing visits ratios Educator metrics Educator credential metrics Using Performance Measurement as a part of EEC’s Risk Management initiative Follow up at Policy Committee Meeting