A21 Business Studies (Stakeholder Objectives) Stakeholder Objectives

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Presentation transcript:

A21 Business Studies (Stakeholder Objectives) Stakeholder Objectives

Stakeholder Objectives Owners Mangers Employees Suppliers Customers Creditors Society Government Stakeholders are all those people who have a stake (or share) in a particular issue or system. Stakeholders can be groups of people, organisations, institutions and sometimes even individuals.

Owners High returns Say in the goals of the business Regular returns

Managers High personal rewards Power Lack of disputes and objections

Employees Good wages Good working conditions Job security

Suppliers Payment on time Efficient ordering service Regular orders

Customers Cheap price Good quality Good service Reasonable delivery time After sales service

Creditors Payment received on time Regular payments Secure firm

Society Thriving local business

Government Economy growth Low inflation

Conflict between Stakeholders Wage negotiation Redundancy Too powerful a management Changed working conditions New government legislation Customer satisfaction Environmental threats

A21 Business Studies (Stakeholder Objectives) Stakeholder Analysis Shows stakeholder patterns/conflicts with regard to the interest, objectives, power and relationships. It assists with: Forming policies Implementation of projects Understanding and analysing complex situations

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