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The Importance of Measuring Outcomes Learning Objectives Discuss the importance of measuring outcomes Assess the effectiveness of current data collection methods and success indicators Identify areas of improvement Integrate needed improvements into a program evaluation plan
The Importance of Measuring Outcomes Why should we measure? Are your programs effective? How do you know?
The Importance of Measuring Outcomes How do you know? Define success Collect data to validate
The Importance of Measuring Outcomes Simulation Exercise: Evaluate current program outcomes using the Outcomes Measurement Assessment tool
The Importance of Measuring Outcomes The evaluation process: Integrate your logic model Who are the stakeholders? What does the ideal success look like for participants and other stakeholders? How do we measure success? Are we effective? If not, how can we improve? C
The Importance of Measuring Outcomes Step 1: Focus on one program at a time Singular vs. multiple programs Singular vs. multiple services Step 2: Identify ALL of the program’s stakeholders? Clients Staff Partners Funders And others
The Importance of Measuring Outcomes Step 3: What does the IDEAL success look like for participants and other stakeholders? What is your vision? What are your intentions? Outcomes short intermediate long-term
The Importance of Measuring Outcomes Step 4: How do we measure the ideal success? Quantitative and qualitative Define SMART measures? Specific Measurable Attainable Realistic Time-bound Use measures to prove program efficacy Program improvements
The Importance of Measuring Outcomes Step 4 cont’d: Success looks different for each stakeholder Internal measures vs. external measures Accommodate for diversity in measurement and data collection Race Gender Socio-economic Geographic Etc.
The Importance of Measuring Outcomes Step 5: How effective is our work? Is the ideal being achieved? How would your rate your effectiveness? 0-100% If not a perfect score, what are the areas of improvement? ________________________________
The Importance of Measuring Outcomes Step 6: What steps or strategies are needed to improve program outcomes? Strategy 1 ______________________________ ______________________________ ______________________________ Strategy 2 Strategy 3
Simulation Exercise Discussion: What are your assessment results The Importance of Measuring Outcomes Simulation Exercise Discussion: What are your assessment results 2. Where do we go from here?
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