Dial Before You Dig The Importance of Safe Excavation

The Importance of Safe Excavation Dial Before You Dig - a free referral service designed to protect Australia’s underground assets and workers Single point of contact for all excavators to obtain information Middle man between Australia’s excavators and our Members – the owners of underground assets Not for profit community service National organisation

The Service The essential first step in any excavation Lodging an enquiry is free Funded by our Members Enquiries can be lodged online - www.1100.com.au – 24/7 Dial Before You Dig has a single contact number - 1100 – free call

The Service Nationally in 2012/13 – over 900,000 enquiries Over 3.5 million referrals nationally Over 86% of all enquiries lodged online Call centre – based in Melbourne We refer enquiry to Member - Member then responds within 2 business days Enquiries continue to grow on an annual basis

Central Enquiry & Notification Service The Service Customer Enquiry Dial Before You Dig Utility 1 1 Utility 2 Utility 3 Enquiry Confirmation 3 Utility 4 2 Central Enquiry & Notification Service Notification 4 Utility response

Our Members Power, water, gas and telecommunications organisations Councils Other organisations with underground assets Non asset owning Members

On-Line Service

The Online Service

The Online Service

The Online Service

Mobile I-Phone App Service

Damages Most damages are caused through… Lack of Planning Lack of Awareness Wrong Assumptions Ignorance Machinery involved in damaging underground networks Augers, backhoes, excavators, boring machines, directional drilling, bitumen strippers

Damages The main causes of damage… Not using Dial Before You Dig Not waiting for information to arrive Using plans that are out of date Not having plans onsite Not paying attention to clues at the work site Assuming the depth or alignment of underground networks

Damages The main causes of damage… Changing the job specifications halfway through Not realising how many activities can damage underground networks Not realising that networks can exist at more than one level Assuming that registered easements tell the whole story Not communicating onsite

Damages CONSEQUENCES Costly delays to projects as damage repaired and services are restored. The damager runs the risk of a substantial repair bill. Bad Press for the offending organisation.

Damages CONSEQUENCES The Service owner has to respond to the damage. Services to network customers are interrupted. The community can be put at risk through damaged services (e.g. water supply to a hospital cut). Remember Dial Before You Dig is a Quality Assurance component and an essential safety tool. Incorporate it into your planning!

How To Avoid Damage What can you do to avoid damage to underground networks? Understand & Demonstrate your “Duty of Care” Protects Employment Protects Your Company Protects Essential Services Your “Duty of Care” is to … Plan Pothole Protect and only then Proceed

Dial Before You Dig The vital first step Every time – no matter what the project Wait for plans Remember – plans indicate presence only Use contact numbers provided Use locators if necessary Avoid costly and dangerous damages

Questions www.1100.com.au