4 core skills for Change Agents AMPG CM 2015 Foundation Vanilla Slides v1.0 4 core skills for Change Agents
Case for decentralised change Agenda Case for decentralised change Characteristics of effective Change Agents 4 key knowledge areas/skills for Change Agents
Case for decentralised change
‘Local picture of change
Case for decentralised change Multiple sources over last 18 months – things you have read, seen, experienced All the ideas come together and we try to rank them which is affected by political issues, power etc
Key skills for Change Agents Resistance to change Impact assessment Transition planning Change readiness
Resistance to change Empathise with the emotional impact of change Appreciate that people have different ways of learning new ways of working Appreciate that people have different speeds of adoption to change
Impact assessment Creation of assessment questions applicable to all parts of the organisation: Impact on processes Impact on roles and responsibilities Impact on data and information Impact on performance measures
Range of activities appealing to all: Transition Planning Range of activities appealing to all: Taking account of different learning preferences Taking account of different personality preferences Taking account of different skills and experience Environment supportive of practising change: Reduction or suspension of performance metrics No blame culture
Assessing change readiness Support for the change: Desire to move from current situation Enthusiasm for vision Level of participation: All levels of staff All areas of the business Level of preparedness: New processes designed, rehearsed and communicated Details of changes communicated to those affected
Further resources melanie@agilechangemanagement.co.uk 07960 995262 www.agilechangemanagement.co.uk www. Change-Management-Institute.com Linkedin: Change Management Institute UK Linkedin: Melanie Franklin1 YouTube: AgileCM Twitter: @AgileMelanie