MILICA Colakovic VASILIJA Zivanovic SRDJAN Dabic SECURE resilience LAND Gender sensitive data Inclusive administration equality GENDER RIGHTS MOBILE SERVICE Raising awareness MILICA Colakovic VASILIJA Zivanovic SRDJAN Dabic Inclusive land administration –the case of republic geodetic authority of serbia 2017 WORLD BANK CONFERENCE ON LAND AND POVERTY, The World Bank -Washington DC, March 20-24, 2017 REPUBLIC GEODETIC AUTHORITY OF SERBIA

REPUBLIC GEODETIC AUTHORITY GENERAL FACTS REPUBLIC OF SERBIA REPUBLIC GEODETIC AUTHORITY AREA 88.361 km2 POPULATION 9.024.734 (census 2011) DENSITY 92.8/km2 (240.4/sq mi) NB of MUNICIPALITIES  174 NB of CADASTRAL MUNICIPALITIES 4522 NB of PARCELS 18.815.405 NB of BUILDINGS 4.712.318 NB of APARTMENTS 1.057.983 NB of OWNERS cca. 4 million NB of LOCAL CADASTRAL OFFICES 174

Current situation and The Inclusive Land Administration Component of THE REAL ESTATE MANAGEMENT PROJECT Inclusive land administration Target groups – persons with disabilities, women Institutional and legal frameworks are established to provide equal possibilities to access and use state administration services for all citizens. However, situation in reality is not so simply and very often we are facing persons or groups that are not able to approach necessary service due to lack of information or even due to physical and other kind of barriers The Real Estate Management Project supported by the World Bank. The aim of the Project is to improve the efficiency, transparency, availability and reliability of the system for managing real estate in the Republic of Serbia Specific measures aiming to promote inclusion through the project: support for mobile registration services establishment; renovation of local registration offices in order to provide wheelchair access; communications strategies that increase information on real estate management for vulnerable groups; public and media campaign to raise awareness of vulnerable groups; capacity building for RGA and local registration office staff on serving vulnerable customers

Accessibility to RGA premises On the basis of collected data the local registration offices will be chosen for renovation and building of physical access for persons with disabilities. For this purpose additional data are collected, such as: ownership of the local office building, access office floor and number of persons with disabilities per municipality 68 of 174 local offices have access ramps

? Mobile Services MOBILE SERVICE USER OF RGA SERVICES RGA OFFICE The mobile services are the local office’s services that cover a region and reach out to people who need special assistance in land administration services. The service is intended to serve all those who have needs but who are unable to visit the local registration office due to various reasons including: social constraints, gender relations in households, lack of access to transportation, and aging or disabilities. Although this service is not intended to specify target groups, the direct beneficiaries envisaged are people with disabilities, elderly and those living in isolated areas. USER OF RGA SERVICES MOBILE SERVICE RGA OFFICE SERVICE PROVISION

gender DISSAGREGATED DATA

gender DISSAGREGATED DATA Percentage of women property owners per municipality gender DISSAGREGATED DATA No data

gender DISSAGREGATED DATA Percentage of women property owners per municipality – urban areas Average 38% gender DISSAGREGATED DATA No data

WHAT WE DID and what we are planning to do? RGA’s Strategy officially approved by Government Fee for the registration (and for changing the holder) with the entry of rights in favor of persons with disabilities, instead of 10,839 (8,671) now is 300 Serbian dinars Fee for the enrollment of joint ownership or co-ownership in favor of married or not married spouses is 300 Serbian dinars Web page intended to persons with disabilities Public awareness campaign Conduction of trainings Mobile service establishment for pilot office THE RESULTS AND PLANNED ACTIVITES

THANK YOU FOR YOUR ATTENTION! THE REAL ESTATE MANAGEMENT PROJECT THE RESULTS AND PLANNED ACTIVITIES GENDER DISSAGREGATED DATA SECURE INCLUSIVE LAND ADMINISTRATION SERVICE PROVISION RAISING AWARENESS RESILIENCE THANK YOU FOR YOUR ATTENTION! MOBILE TEAMS TO BE CONTINUED…