CHAPTER 12 Training and Development Practices

Chapter 12 – Training and Development Practices Chapter Outline • Introduction • Variations in T&D Practices • Core T&D Practices • Individual Focused T&D • Work Process–Focused T&D • Group-Focused T&D • Organization-Focused T&D • Conclusion • Reflection Questions

Variations in T&D Practices Introduction Variations in T&D Practices

Core T&D Practices • T&D Revolves around the ADDIE Process • Use of Subject-Matter Experts • Interesting and Effective Delivery • Transfer of Learning to the Workplace • Effective Use of Information Technology

Individual Focused T&D Practices • Single-Person T&D • Multiple–Job Holder T&D

Group-Focused T&D Practices • Action Learning • Team Problem Solving

Work Process–Focused T&D Practices • Understanding and Studying Processes • Process-Referenced Training

Organization-Focused T&D Practices • Core Values through T&D • System-wide Knowledge and Expertise through T&D

Chapter 12 Reflection Questions Briefly describe an organization with which you are familiar. Speculate as to how that organization’s mission could impact the T&D practices. 2. What are two to four major T&D implications of having one person needing training in an area versus two hundred people needing the same training? When does team or group learning make sense and not Make sense? 4. How does thinking about T&D at the work process level impact on the work of T&D professionals? 5. What does T&D need to do in order to be instrumental in organization-wide expertise issues?