Concept Presentation December 2006 e-nate Smart Center Concept Presentation December 2006

The Basic Concept For an efficient, successful initiation to the e-nate Smart Center, trust the e-nate.com training team. It will be our pleasure to plan complete, customized training, tailored to your needs. E-nate Smart Center is intended for user support throughout the initiation and introduction process, facilitating your use of e-nate.com. E-nate Smart Center provides you with a wide variety of tools to meet your most specific training needs. E-nate Smart Center offers you 24-hour online support to make using e-nate.com even easier.

Smart Center Advantages Learning at your own pace Personalized support Professional follow-up Certification

Learning at your own pace Real-time training via WEBEX Make an appointment with your e-nate.com trainer for a training session online – training session recording is available on request Non-real-time training Training videos and complete tutorials are available with just one Click! Online 24/7 support We’re always available, so let us help you whenever you need us!

Personalized Support Your needs are a priority Training is adapted to your personnel and your clinic We’re available when you’re available We adjust to your schedule New-element training is offered regularly Optimal proficiency is ensured Stay informed of training dates by visiting the Smart Center regularly

Professional Follow-Up A team of professional trainers Ready to guide you throughout your training High-tech support We use the latest technology in order to offer you a wide range of training tools In the comfort of your own office, learning has never been easier or more enjoyable!

Certification Recognizing your efforts You’ll receive your e-nate.com diploma upon completion of training, certifying your level of e-nate.com expertise! Become an expert and maximize your professional results with e-nate.com!

Frequently-Asked Questions Interface Overview WEBEX Training Center 1 Training Videos 2 Frequently-Asked Questions *FAQ’s* 5 E-nate Smart Center 3 Tutorials 4

The Tools The Webex Training Center : Personalized training with an e-nate.com trainer, live via the Web, in your own clinic and according to your schedule. Training Videos: Learn the main functions of e-nate.com in the blink of an eye. Tutorials: See each function in detail. DirectHelp: Live communication (chat) with an e-nate.com trainer, available 24 hours a day, means instant support! FAQ’s: See the questions most frequently asked by users.

Tool Presentation

1 – The WEBEX Training Center The e-nate.com training team cares about satisfying your needs, which is why they’ve made personalized online training sessions, with a trainer and in your own clinic, available to you with the Webex live communication system. Find out more and plan your training session for whenever it’s convenient for you!

2 – Training Videos E-nate Smart Center provides you with a range of training videos, to satisfy the training needs of both doctors and reception personnel. Basic concepts can be acquired at your own pace, simply by going into the video bank. Reception  more than 150 training videos Doctors  more than 100 training videos

3 - Tutorials E-nate Smart Center provides you with tutorials that are simple to use and easy to access, explaining each of the e-nate.com functions in detail. These tutorials are a practical tool for immediately learning everything you need to know, when you need to know it.

4 – e-nate.com provides you with a real-time communication tool - instant and personalized support via Chat, allowing you to speak with an e-nate trainer when you need to.

5 – Frequently-Asked Questions The Frequent Questions – FAQ’s section allows you to obtain additional information by consulting the questions most frequently asked by the clinics who use e-nate.com.

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