CareAware AlertLink

ECRI’s TOP 10 HEALTH TECHNOLOGY HAZARDS LIST Industry Analysis Average level of noise in hospitals has risen dramatically over the past few decades. –Study by Johns Hopkins University ECRI’s TOP 10 HEALTH TECHNOLOGY HAZARDS LIST Alarm Hazards has been #1 for 2012 & 2013 running To reduce alarm-related harm: Implement alarm systems that integrate with: Phones, nurse-call systems other devices “Establish protocols to guide caregivers in tailoring alarm limits to individual patients to ensure that the appropriate staff are notified of clinically significant alarms.” - ECRI “Alarm management and notification remains one of the most important patient safety concerns for healthcare providers.” -PSQH Trends in Point-of-Care Alarm Notification

CareAware AlertLink Benefits CareAware iBus integration Single staffing and device assignment capability EHR Integration Stat orders, critical results Contextual Alerts Combine device data with health record data More work and review

Integration with Communication Devices Alert to Phone Custom alerts to include room, device, & other details specific to the request Clinicians can respond from the phone Escalation management for appropriate handling of request Bi-directional communication to the phone.

CareAware AlertLink - Ascom Alert on Ascom Phone Bi-directional communication to the phone.

Alert on iPhone through CareAware Connect Bi-directional communication to the phone.

Staffing & Device Assignment

Staff and Device Assignment ECRI Recommendations: “Clearly assign responsibilities to staff, including who is responsible for recognizing the alarm once it is issued by the device, who is responsible for delivering the necessary alarm information.” “Establish backup-coverage protocols to ensure that someone responds promptly when the primary caregiver is not available.” Staff Assignment Benefits Create a single assignment hierarchy for alerting solutions Assignments made with patient context Assignment Dashboard for primary, secondary, and backup assignments ECRI Recommendations: Clearly assign responsibilities to staff, including who is responsible for recognizing the alarm once it is issued by the device, who is responsible for delivering the necessary alarm information Establish backup-coverage protocols to ensure that someone responds promptly when the primary caregiver is not available.

Staffing – Assignments StaffLink Assignment Screen -

Staffing – Communication Device Assignments

Staffing – Send Message

Tara Bowen, St. Thomas Nurse, Cardiac Short-Stay Unit ““The (alerts) are life savers. Whether I am near the room or have had to walk down the hall for something else, I am alerted and can respond immediately.” Tara Bowen, St. Thomas Nurse, Cardiac Short-Stay Unit Thank You Questions and Answers