Keypad Lockout - Available June 15, 2015

Keypad Lockout Overview Remotely lock the local thermostat keypad to prevent tampering with the thermostat set points or programs When keypad lockout is enabled all keys at the thermostat will be disabled except for the backlight button If keypad lockout is on, the lock icon on the display will flash if the user presses a button Ideal for Light Commercial Applications Property owners, small businesses, churches, restaurants, schools Combine control of multiple thermostats from a single account while preventing local users from tampering with settings

Keypad Lockout Functionality LOCAL At the thermostat REMOTE From the mobile app or website Cannot Turn ON Turn OFF by pressing UP and MENU at the same time for 5 seconds Turn ON /OFF in the Advanced Settings Menu Press & hold for 5 seconds to Turn OFF

Keypad Lockout Indicated by Lock Icon Thermostat Lock the thermostat keypad, but still have full control from the Sensi app App Flashes if locked and user tries to make a change Web

Benefits Keypad Lockout Over-the Air Upgrade Light Commercial No need to add an unsightly lock box… or pay the cost Prevent tampering and control multiple thermostats from a single account Homeowners Prevent accidental changes to settings Override unwanted changes to optimize potential energy savings Over-the Air Upgrade Sensi thermostat owners get the latest features without having to buy a new thermostat Simply install the latest version of the Sensi mobile app and any new features are there!

How Do I Know if I Have Keypad Lockout Firmware version: 9.06 or greater iOS App version: 1.1.0 or greater Android version: 1.091 or greater App Version Firmware Version

Possible Questions Possible Questions Answers I press a button on my thermostat and the thermostat doesn’t respond Do you see a lock icon flashing on your thermostat display when you push the button? What happens to keypad lockout if I lose Wi-Fi connection? The thermostat will stay in lockout mode. Can I remove lockout at the thermostat? Yes, press and hold down the temp up and menu button for 5 seconds. All settings and schedule will remain unchanged I don’t want my employees to know the secret code to unlock the thermostat. We have done our best to not publish this but we need to have a way out just in case Can I change the temperature setting a little bit, can you give me a range? Keypad lockout is a complete lockout of all buttons on the thermostat, similar to putting a lock box over the thermostat. Explore why they want the range (probably temp limits) I have 40 thermostats in my commercial buildings. Can I lock them all at once No, we allow flexibility for each thermostat to have its own individual lock feature. The temp up and menu button didn’t clear the lockout Try a soft reset by pressing the temp up, down, and fan button at the same time. The down side is this will change your schedule and setting to default values You said my thermostat had this feature but I don’t see it Confirm: Firmware version: 9.06 or greater iOS App version: 1.1.0 or greater Android version: 1.091 or greater I just installed my thermostat and it doesn’t have this feature We upgrade your thermostats firmware over the internet within 24 hours of installation. Make sure they are connected. Call us back if you don’t see it