2016 Employee Incentive Plan Results

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Presentation transcript:

2016 Employee Incentive Plan Results O&M Cost per Customer Customer Satisfaction Rating Reliability Index Average Response Time Minutes % of Total Opportunity 60% 15% 10% Siding Scale Met/Not Meeting Goals Minimum 50% $390.00 Target 100% $387.22 90% 1.00 <55 Maximum 183% $378.45 Final Results $385.39 94% 1.18 39 min Payout 110.4% of Target Exceed – 117.3% of Target Met 100% Target

Sample Calculation Assumptions 1Non-Union or Local 659 regular earnings $64,573 x 7% target opportunity = $4,520.11 2Local 77 flat dollar target opportunity $666.67

5-Year Average of Payouts 3