Amay Parikh, MD, MBA, MS, Kunal Gupta, MD, MBA, Alan C

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The Effectiveness of Outpatient Appointment Reminder Systems in Reducing No-Show Rates Amay Parikh, MD, MBA, MS, Kunal Gupta, MD, MBA, Alan C. Wilson, PhD, Karrie Fields, CPC, Nora M. Cosgrove, RN, John B. Kostis, MD The American Journal of Medicine Volume 123, Issue 6, Pages 542-548 (June 2010) DOI: 10.1016/j.amjmed.2009.11.022 Copyright © 2010 Elsevier Inc. Terms and Conditions

Figure 1 Study flow diagram. The American Journal of Medicine 2010 123, 542-548DOI: (10.1016/j.amjmed.2009.11.022) Copyright © 2010 Elsevier Inc. Terms and Conditions

Figure 2 The no-show rates by call group. The American Journal of Medicine 2010 123, 542-548DOI: (10.1016/j.amjmed.2009.11.022) Copyright © 2010 Elsevier Inc. Terms and Conditions

Figure 3 No-show rates for initial patient visit wait times. The American Journal of Medicine 2010 123, 542-548DOI: (10.1016/j.amjmed.2009.11.022) Copyright © 2010 Elsevier Inc. Terms and Conditions