Engaging Library Users : Building Connections Thailand Report
The library’s role in changing scenario of higher education Interacting with faculty members, students and researchers Partnering in research, teaching and scholarly communication Assessing user needs Promoting library services and collections
Interacting and Communicating with Users Library websites Announcement News & events Suggestions / recommendations Virtual orientation Tutorials RSS E-forms
To publicize library events To alerts users To provide links Social Media Facebook Blog Twitter SMS RSS To publicize library events To alerts users To provide links To provide conduit to community information To allow users to ask questions or provide feedback
Attracting : The changing design
Partnering with the University Community Friends of the library Research support & scholarly communications Information literacy promotion
Friends of the Library
Research support
Information literacy
Assessing user needs User survey Focus group
Promoting library services and collections Library ambassadors Library events Book fair Open house New services
Outreaching : programs and activities