Section 2 <Ordering> DENSO International America, Inc and related subsidiaries Section 2 <Ordering> Purpose: Explains ordering process for mass production including backorder management. Ordering will be done on a daily or weekly frequency and sent via EDI or posted to the NASWEB site. Other subjects that impact ordering (Design Change and Phase Out) are covered in other sections of this manual. Table of Contents DWOS Overview………………………………………………………2-1 DWOS Order Issue Timing…………………………………………..2-2 DWOS Order Issue Routing Overview……………………………..2-4 Long Range Forecast-Orders View………………………………...2-5 Firm Order……………………………………………………………..2-7 Firm Order Change…………………………………………………...2-9 Delivery Adjustment Request………………………………………..2-11 Receiving Discrepancy……………………………………………....2-12 Backorder Management……………………………………………..2-13 Ordering Issued: 2017

DOMESTIC WEB ORDERING SYSTEM (DWOS) OVERVIEW DENSO International America, Inc and related subsidiaries DOMESTIC WEB ORDERING SYSTEM (DWOS) OVERVIEW *Firm orders are issued two different ways: Weekly: Firm orders issued on original day only Daily: Firm orders are issued any day M-F at plant’s choice. Ordering 2-1 Issued: 2017

(1) DWOS-ORDER ISSUE TIMING (Weekly) DENSO International America, Inc and related subsidiaries (1) DWOS-ORDER ISSUE TIMING (Weekly) Firm Orders Diagram of Order Issue Timing: Assume Thursday as Original Day Ｗ2 Ｗ3 Ｗ4 Ｗ5 Ｗ6 Ｗ7 Ｗ1 Mon Tue Wed Thu Fri Long Term Forecast is generated 1/week on Original Day which is set by Supplier/Plant. LTFC Original day FR Delivery Orders and Material Releases (LTFC) are generated Weekly on Original Day (set by Supplier/Plant). Net Change Material Releases (STFC) are generated daily for parts with Net Change. N+1 STFC (Net Change) (When net change occurs) N+2 Non-Original day N+3 STFC (Net Change) (When net change occurs) N+4 FR LTFC Original day Key LTFC : Long Term Forecast (24 weeks) Range between 4-24 weeks daily buckets Range between 0-20 weekly buckets STFC : Short Term Forecast Range between 1 – 80 days (by Supplier) Short Term (Net Change) Forecast is optionally generated based on: . % limits set for the part in the DPPSIM. . Part set up as Phase Out. . New Part . Non-normal Inventory Transactions. Ordering 2-2 Issued: 2017

(2) DWOS-ORDER ISSUE TIMING (Daily) DENSO International America, Inc and related subsidiaries (2) DWOS-ORDER ISSUE TIMING (Daily) Diagram of Order Issue Timing: Firm Orders Assume Thursday as Original Day Ｗ2 Ｗ3 Ｗ4 Ｗ5 Ｗ6 Ｗ7 Ｗ1 Mon Tue Wed Thu Fri LTFC Long Term Forecast is generated 1/week on Original Day which is set by Supplier/Plant (located in Fixed Term Master). Original day FR FR STFC (Net Change) N+1 (When net change occurs) Delivery Orders are generated Daily. Net Change Material Releases (STFC) are generated daily for parts with Net Change. Non-Original day FR N+2 FR N+3 FR STFC (Net Change) (When net change occurs) N+4 FR LTFC Original day Key LTFC : Long Term Forecast (24 weeks) Range between 4-24 weeks daily buckets Range between 0-20 weekly buckets STFC : Short Term Forecast Range between 1 – 80 days (by Supplier) Short Term (Net Change) Forecast is optionally generated based on: . Fluctuation % limits set for the part in the DPPSIM. . Part set up as Phase Out. . New Part . Non-normal Inventory Transactions. Ordering 2-3 Issued: 2017

DWOS-ORDER ISSUE ROUTING OVERVIEW DENSO International America, Inc and related subsidiaries DWOS-ORDER ISSUE ROUTING OVERVIEW Original Day Create DENSO Receive order Indicates firm order was received by supplier Send e-mail notification to supplier WEB SUPPLIER View Firm Orders Ordering 2-4 Issued: 2017

LONG RANGE FORECAST-ORDERS VIEW LONG RANGE FORECAST-.XLS FILE VIEW DENSO International America, Inc and related subsidiaries LONG RANGE FORECAST-ORDERS VIEW Click on “Forecast Orders” under “Order Overview” tab LONG RANGE FORECAST-.XLS FILE VIEW Ordering 2-5 Issued: 2017

DENSO International America, Inc and related subsidiaries PURPOSE To provide a firm shipping order (Delivery Order). This page will provide an explanation of the timing, responsibility, and information flow associated with Firm Orders. TIMING DENSO: Issued to supplier based on DENSO planner/supplier agreement. CREATED BY DENSO P.C. ROUTING DENSO WEB PROVIDER SUPPLIER View Firm Orders FIRM ORDER Send Firm Order with D.O.# to Web-site Send E-mail notification to supplier Indicates order was received by supplier Display Firm Ordering 2-6 Issued: 2017

FIRM ORDER VIEW (1.) Shows Firm Orders listed in Excel format DENSO International America, Inc and related subsidiaries FIRM ORDER VIEW Click on “Firm Orders” under “Order Overview” tab. (1.) (2.) (1.) Shows Firm Orders listed in Excel format (2.) Shows Firm Orders as they are sent in raw EDI format. Ordering 2-7 Issued: 2017

FIRM ORDER CHANGE PURPOSE DENSO International America, Inc and related subsidiaries FIRM ORDER CHANGE PURPOSE To inform the supplier of changes to a Firm Order after the DENSO Firm Order has been issued. TIMING DENSO: Sent to the supplier the day the order is changed. CREATED BY DENSO P.C. ROUTING DENSO SUPPLIER Call supplier to confirm order change Change Order Type of change Reissue entire order with revised DO # Decrease Add new order Increase Order is sent to web-site Receive E-mail WEB PROVIDER Send E-mail notification to supplier View and download order Ordering 2-8 Issued: 2017

FIRM ORDER CHANGE SCREEN VIEW DENSO International America, Inc and related subsidiaries FIRM ORDER CHANGE SCREEN VIEW When Firm orders are changed, a new DO# is created adding “01” to the end of the original The original order is moved to the “Firm Order History” and the change is loaded to current “Firm Orders.” NEW ORDER *Note: If supplier already shipped against the originalDO#, contact your PC Planner to make clear shipping details to avoid shortage & paperwork issues. Ordering 2-9 Issued: 2017

FIRM ORDER CHANGE SCREEN VIEW (Continued) DENSO International America, Inc and related subsidiaries FIRM ORDER CHANGE SCREEN VIEW (Continued) ORIGINAL ORDER Ordering 2-10 Issued: 2017

DELIVERY ADJUSTMENT REQUEST DENSO International America, Inc and related subsidiaries DELIVERY ADJUSTMENT REQUEST Not OK Check OK Negotiate with Supplier Create Delivery Adjustment Request Send E-mail notification to DENSO GC Change Firm Order Display Changed Orders View Changed Realize need to reschedule Ordering 2-11 Issued: 2017

RECEIVING DISCREPANCY DENSO International America, Inc and related subsidiaries RECEIVING DISCREPANCY If physical receiving qty does not match ASN qty, a discrepancy report will be posted to NASWEB with details. Report contains part #, ASN qty and Actual Received qty. If this report is posted, please follow up with Denso PC and the NAGC Trade Compliance department ASAP to avoid payment issues (Trade Compliance Contact list located in “General” section on DIAM website). Ordering 2-12 Issued: 2017

BACKORDER MANAGEMENT Ordering 2-13 DENSO International America, Inc and related subsidiaries BACKORDER MANAGEMENT Send Firm Order with D.O.# to Web-site View Firm Orders Send E-mail notification to supplier Indicates order was received by supplier Display Firm Ordering 2-13 Issued: 2017