Diane Hirt – KivalaHR Sept. 12 - 2013 Payroll Optimization Diane Hirt – KivalaHR Sept. 12 - 2013 When customers and partners think about SAP and Success factors HCM (Human Capital Management) we want them to immediately think they need to talk to Kivala-HR because we are the experts We are formal partners of SAP and Success factors – hence the logos

Diane Hirt - Bio Over 25 years in HR/Payroll process with 12 years in SAP HCM technical space leading support teams, lead large SAP HCM implementation which included design, build, test, change management, training, organizational design, process improvement, compliance, centralization of HR and Payroll operations. Started as a payroll clerk in 1987 for Interstate Bakeries Corporation. IBC acquired Hostess Bakeries in 1998 which increased the employee population by three times the current size. I lead the payroll acquisition team which started my career into IT and process improvement. In 2003 Hostess Bakeries chose to implement an ERP system SAP. For the next eight years I would lead the implementation of SAP HCM, creation of the IT production support department and moving a decentralized payroll department to a centralized Shared Service Center. Since 2011 I have been a consultant for Kivala-HR leading SAP payroll implementations including system, functional and operational aspects of the projects. Copyright Kivala-HR 2012

Are You Stuck in Day to Day Operations Mode? New Hires Terms Transfers Payroll Processing Tax Ticket Resolution Manual Processes Firefighting Band-Aid Fixes Excessive Overtime Unbalanced Workload Payroll Policing Policy Turn Over Garnishments I don’t know why but it works? Keying Copyright Kivala-HR 2012

Automating and Simplifying the Workload Key Payroll Functions Time Production Garnishments Tax Accounting Time Entry Absences Quotas Attendance Approvals Master Data Changes New Hire Terminations Transfers On cycle Processing Off Cycle Processing Audits New Orders Releases Processing Rules Reconciliation Answer Letters Interrogatories Master Data Balancing Tax Laws Guidelines 3 Way Match Reconciliation Posting GL Banking Files By examining each of these key functions, you identify opportunities for automation, upstream improvements, and enhancements. This can be accomplished through: Process Steps/Controls System Controls Threshold Audits or Balancing/Reconciliation Copyright Kivala-HR 2012

Maturity Cycle Careful examination of each of these will help you move through the maturity cycle Firefighting Paper Intensive Processes Long Processing Times Large Ticket Volume Excessive Headcount Band-Aid Fixes Create Audit Reports Standard Templates Reconciliation of Tax and Payroll Accounting Checklists Manual Audit Controls & Standard Processes Manual Processes Upstream Your Organization Harmonize the Organization MSS Forms Approval through Workflow Time approval Online Reports Centralize and Standardize Processes Drive Change Across Entire Organization Documentation of all processes (SWI – Standard Work Instructions) Effective Communications Team Building within Department Automate & Design System to Work for You Uploads Intelligent Reporting Job Scheduling Copyright Kivala-HR 2013

Process Harmonization As you move away from Manual processes toward harmonized rules and processes, all the “pieces” come together for a mature organization. The system is designed and automated to work for you through: Manager & Employee Self Service Audit Controls Checklists Scheduled Jobs Intelligent Reporting Uploads Copyright Kivala-HR 2012

Issue Resolution An organization that is just maintaining a day to day operation as a main goal of Making the Employee Whole (pay is accurate) is missing the boat A mature service delivery model: Uses audit procedures to proactively identify any possible issues Institutes root cause analysis Initiates a mitigation plan to make sure it will not happen again The ultimate goal of a mature service delivery model is streamlined processes that maximize accuracy and efficiency. Copyright Kivala-HR 2012

Mature Service Model Tools Checklist Threshold Audit Reporting Minimize Data Entry Training Processing: production, tax balancing, garn & accounting/treasury Separation, new hire, transfer, International Assignment Quarterly tax balancing Yearend checklist < $ and >$ No Net Pay No Pay Results Terms with Pay Claims < hours in a period; >hours in a day Review of retro Portal entry Mass upload forms Interfaces Cross Training System Training Team Building Succession Planning FIND THE TIME! Copyright Kivala-HR 2012

Process Optimization Steps Identify Validate Implement Copyright Kivala-HR 2012

Think HCM. Think Kivala-HR Any Questions Diane Hirt VP HCM Business Process & Strategy diane.hirt@kivala-hr.com 785-214-2140