Hyper-V Cloud Proof of Concept Kickoff Meeting <Customer Name> <Consultant Name> <Title> Microsoft Corporation

Agenda Introductions Overview and <Customer> Needs Engagement Objectives Process and Organization Schedule and Milestones Deliverables Next Steps and Action Items Questions

Introductions: Microsoft and/or Partner Name Microsoft Role Commitment Account Executive (AM) Part-time Engagement Manager (EM) Services Manager (SM) Technical Account Manager (TAM) Account Technical Specialist (ATS) Infrastructure Consultant Full-time Project Manager (PM) Presenter Guidance Introduce Microsoft, partner (if applicable) and customer resources for the engagement. In smaller engagements, certain consulting roles may overlap (for example, the infrastructure consultant and security consultant), so there may not be separate individuals performing each of the activities.

Introductions: <Customer> Name Customer Role Commitment Project Sponsor Part-time Project Manager Technical Lead Server Engineering Directory Services Networking Database Services (Microsoft SQL Server) Storage Services Communications Training and User Education Quality Assurance Help Desk Presenter Guidance Ensure that required roles are represented. Confirm the commitment level of each participant - using percentage of committed time is optional.

Overview and <Customer> Needs This project will result in the implementation of a Hyper-V Cloud Proof-of-Concept environment based on Microsoft products and using Microsoft services’ best practices and guidance. (Review Statement of Work) <Customer> requires: Demonstration of how a Hyper-V Cloud can provide a reduction in time required to deploy news services Ability to charge back infrastructure costs to business units Drive company business agility <Additional customer requirements> <Customer> success factors: Get a more dynamic, predictable and automated infrastructure for hosting internal applications Be able to charge back business units for hosted applications at the right price vs. services delivered IT will act as a Service Provider and a Business Partner for <Customer>’s business groups <Add any additional customer success factors> Bullet items can be replaced with others in the Business Opportunity and Benefits Analysis sections of the Vision and Scope document.

Engagement Objectives Situation, Goals, Outcomes and Scope <Customer> has <X> datacenters deployed in <Locations>. Typical time for provisioning a new server for a new application is estimated to be <Y> days. The average cost for deploying these servers is approximately $<Z>. The primary objectives for delivering the Hyper-V Cloud Proof of Concept with <Customer> are: Demonstrate the capabilities of a Hyper-V Cloud solution which can be tightly integrated with <Customer>’s existing infrastructure, leveraging existing applications and equipment where possible. Define how new applications will be provisioned in an automated manner, and how these provisioned services will be charged back to the business unit requesting them Provide a framework for discussing how <Customer> may leverage both Hyper-V private cloud and Windows Azure public cloud technologies to provide greater elasticity to their environment. Scope of the Hyper-V Cloud PoC engagement with <Customer>: Plan and implement a PoC environment using Hyper-V Cloud infrastructure components on an isolated network. The PoC environment will be based upon Microsoft products, including Microsoft Windows Server 2008 R2 Hyper-V™ and components of the Microsoft System Center Suite. Test the PoC environment. PoC infrastructure with be limited to 1 management and 1 capacity hosts, with up to 16 VMs under management

Process and Organization Approach, Models and Definitions The engagement is based on the Microsoft Solutions Framework (MSF), and is delivered in 5 phases Envisioning, Planning, Developing, Stabilizing, Deployment The engagement process will incorporate the following elements; Communications plan Change management Risk and Issue management Project organization Assumptions

Process and Organization (continued) Approach, Models and Definitions Communications Plan may include: <MSFT/Partner Name> is the primary point of contact for <Customer> <Customer Name> is the primary point of contact for <MSFT/Partner Name> Weekly status meetings (may include conference calls) Status reporting, scheduling, issue escalation <Day> <Time> <Time zone><MSFT/Partner Name> Project management tracking documents Status reports, project schedule, risk and issue tracking <MSFT/Partner Name> client checkpoint meetings with <Customer> Steering committee meetings as needed (Customer) Continuous internal <MSFT/Partner Name> review (Engagement Manager)

Process and Organization (continued) Approach, Models and Definitions Change Management To ensure all parties understand the impact on resources, scope and timeline, a formal change management process will be implemented Process Initiating a change request Core team review Impact analysis Cost, regardless of implementation Project board review Final decision and action

Process and Organization (continued) Approach, Models and Definitions Risk and Issue Management A risk management section in each weekly status report will be initiated and managed throughout the project in order to monitor and manage risks related to the project Three Major Risk Areas Business Technology Project execution Escalation Path Core team Project board

Process and Organization (continued) Approach, Models and Definitions Project Sponsor Microsoft/Partner Team Engagement Manager Delivery Resource <Customer> Team Project Manager Infrastructure Operations Project Organization Some of the titles listed on this slide may need to be adjusted based upon the individuals engaged on the project.

Schedule and Milestones <Insert actual project schedule timeline here> (Insert the actual schedule from the project plan)

Deliverables Deliverables Description Vision and Scope Agreement on the project scope PoC Deployment Guide “As-built” document defining target infrastructure Test Matrix Document containing a set of tasks and procedures used to validate the configured solution Pilot Proposal Document presenting a set of proposed “next steps” for deploying into production Project plan Document defining the overall timeline and associated tasks

Next Steps and Action Items Solution Definition Workshop (all roles) Understand <Customer>’s current operational infrastructure (Microsoft Active Directory, networking infrastructure, Microsoft SQL Server, storage infrastructure, etc...) Develop PoC implementation plan and test matrix Schedule Design Sessions Create PoC Deployment Guide Build PoC Environment and review Test Matrix Proof of Concept Deployment (limited scope) Pilot Proposal document Handover and closeout

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