PCC Opening Session.

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Presentation transcript:

PCC Opening Session

Growth Participants

How reliable are Postal services? 14 Very Reliable Reliable Not Reliable Not at all Reliable

How satisfied are you with USPS’ customer service? 14 Very Satisfied Satisfied Dissatisfied Very Dissatisfied

What do you most need to grow your business? 14 Simplified Mailing Requirements Knowledgeable Postal Employees Predictable Service Expanded Products and Services I Have Everything I Need

Does the USPS provide you with timely and accurate information? 14 Always Most of the Time Sometimes Never

Do you have the necessary resources at a local level to support your PCCs? 14 Always Most of the Time Sometimes Never

Does belonging to the PCC help you grow your business? 14 Definitely Somewhat Not Really Not At All

Peer to Peer Roundtables

Growth Participants

How many of you have planned your PCC Week event? 14 YES NO

What level will your PCC achieve? 14 Platinum Gold Silver Bronze None

Which of the ways we share information is most effective? 14 Webinars PCC Insider Email Blast Through Local PCC Website

Which PCCAC committee is most critical for your PCC success? 11 Communication Education Membership Policy

Which focus area needs the most improvement? 14 Communication Education Membership Policy

Peer to Peer Roundtables

PCC Opening Session