Windows Analytics: Device Health 9/13/2018 10:17 PM BRK2033 Windows Analytics: Device Health Andy Fu & Matthew Reynolds (@MatthewMWR) Program Managers, WDG © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Windows Analytics Upgrade Readiness Update Compliance Device Health (GA) Update Compliance (Public Preview) Device Health (Public Preview) Plan upgrades by identifying devices that are ready, identify and resolve app and driver compatibility blockers Ensure update and antimalware compliance with timely reports for all your devices (even those on the road) Reduce support costs by pro-actively identifying and remediating top end-user impacting issues

Coming soon

APP CRASHES AND HANGS (PREVIEW) From the overview blade IT picks which app to learn more about. The list shows most used apps and how many devices have seen crashes or hangs (last 14 days). Click through an app to learn more… App Reliability APP RELIABILITY (PREVIEW) APP CRASHES AND HANGS (PREVIEW) 1429 72 W/ INCIDENTS App Reliability Overview This report provides you with insights into app reliability in your organization so that you can take action to improve user productivity. App Crashes and Hangs See which widely used apps are stopping unexpectedly (crashing) or not responding (hanging) in your environment. Counts reflect unique devices over the last 14 days. Click through for trending and additional details including versions, dates, and Incident IDs in order to take action to reduce app reliability incidents. APP NAME DEVICES (USED) DEVICES (WITH INCIDENTS) Contoso Sales 5000 170 Microsoft App1 3000 23 Microsoft App2 2000 200 …

App Reliability summary: Is my app healthy? See % of devices with an app crash or hang (of devices that used it), and compare to “commercial avg” (typical rate outside your org for similar config) Trends: What’s changing? Trend lines show when incident rates changed, which IT can connect to environment changes App & OS Versions: What’s the “least crashy” version of my app for a given OS? Shows crash rate by app/OS version combination. Incident history: Let’s get diagnostic! One row per day/device where the app had at least one crash or hang. Includes versions and a Microsoft calculated diagnostic signature– consistent with Dev Center for ISVs-- which can accelerate both IT troubleshooting and ISV support Type=DHAppReliability AppName=“Contoso Sales” APP RELIABILITY Metrics reflect unique devices over 14 day trailing period, except where noted otherwise [learn more about app reliability] NAME PUBLISHER USED WITH INCIDENTS % WITH INCIDENTS % WITH INCIDENTS (COMMERCIAL AVG) Contoso Sales Contoso 5000 515 10 2 # DEVICES WITH INCIDENTS % USED DEVICES WITH INCIDENTS Computer … OSVersion OSRevision AppVersion ProcessName % INCIDENT FREE - TRENDING APP AND OS VERSIONS Most used combinations shown. Click the table to expand App Version OS RELEASE Used WITH Incidents % WITH INCIDENTS % WITH INCIDENTS (COMmercial avg) ECOSYSTEM adoption 4.2 1607 4400 350 8 2 Widely deployed 1703 650 149 23 n/a Insufficient data 4.3 … 50 1 INCIDENT HISTORY Most recent by device & day. Use these details to gauge user impact, and to accelerate diagnostic efforts . Click the table to expand. DATE COMPUTER PROCESS NAME APP VERSION OS RELEASE DIAGNOSTIC SIGNATURE 07 Jan 2017 BobsPc01 Sales.exe 4.3 1703 CRASH_GetHttpResource()_LensFXAddIn.dll AlicePc01 HANG_GetRegVal()_ModuleX.dll CharlesPc export.exe …

Login Health Two summary views: Login metrics by type Top errors Actions to take: Remediate issues Tune credential policies Transition to better performing login types Login Health

Login Metric Drilldown Login Health perspectives to: Monitor login success, preferred credential, and usage over time Monitor frequently failing models and top errors for the credential type Ability to pivot the data based on device properties and login types Login Metric Drilldown

Device Health Requirements Min Telemetry Level Required Windows License Enhanced E3, E5* *Not required until GA Note: All Windows Analytics are “zero rated” within OMS log analytics; not charged, don’t count against data limits

Windows Analytics Deployment Steps Setup the OMS workspace and link to Azure subscription (free or your company’s) Take note of your commercial ID Deploy a small sample (5-15) of devices Validate the insights and evaluate the value of the solution Plan for wider deployment across all of your machines

Call to Action Get started with Device Health & tell us about your experience http://aka.ms/WindowsAnalytics http://aka.ms/DeviceHealth

Please evaluate this session Tech Ready 15 9/13/2018 Please evaluate this session From your Please expand notes window at bottom of slide and read. Then Delete this text box. PC or tablet: visit MyIgnite https://myignite.microsoft.com/evaluations Phone: download and use the Microsoft Ignite mobile app https://aka.ms/ignite.mobileapp Your input is important! © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Appendix

Set up OMS workspace

Set up OMS workspace

Set up OMS workspace

Set up OMS workspace

Set up OMS workspace

Set up OMS workspace

Set up OMS workspace