The Conflict Survival Kit (LO 1) The nature of conflict How does it affect us? (War, politics, television, litigation, neighbourhoods, employment, discourse, relationships) -discuss each aspect of conflict to obtain a feeling what conflict feels like. 9/13/2018

Conflict – good or bad? Negativity influences our response Four common responses: Avoidance Accommodation Competition Compromise Collaborate** Existence of conflict can serve as an indicator signaling opportunities for change and growth 9/13/2018

Conflict (Perception) Interdependent parties –each party in a conflict has needs that only the other party can satisfy Incompatible interests – beliefs that interests are not compatible (interests-wants, needs, values and goals) Competition – occurs when the perception is that a need is threatened or resources are scarce Conflicts will continue or escalate when the gap between what is perceived to be irreconcilable and common ground is not believed possible. The solution is simple & complex – communication is required to find unexplored interests which are common or/and understood by the other party. 9/13/2018

Two Common Approaches to Conflict Positional – treat the conflict as a contest of wills, traditional Interest – based – Considers the underlying needs , wants, values, and goals of all parties. Referred to as “principle centered negotiation”. When relationships matter, focusing on interests rather than locking onto positions makes sense. 9/13/2018