Unit 2.4 Motivation

By the end of the chapter You should be able to… Describe (compare & contrast) motivation theories: Taylor, Maslow, Herzberg, Adams, Pink Explain financial rewards Salary, wages, commission, profit-related pay, performance-related pay, employee share ownership, fringe benefits Define non-financial rewards Job enrichment, job rotation, job enlargement, empowerment, purpose/opportunity to make a difference, teamwork Discuss how everything impacts job satisfaction

Intrinsic & Extrinsic Motivation What factors influence a person to work? Managers need to motivate employees to achieve goals Intrinsic Satisfaction from an activity itself without threats or rewards from outside More likely if: Success is a result of something they’ve done They have control over the results They are interested in the work they are doing Extrinsic Motivators from external factors – often money!!$$

Frederick Winslow Taylor Tried to apply scientific methods to management

Abraham Maslow Hierarchy of Needs

Frederick Herzberg Two-factor Theory of Motivation Hygiene Needs Motivational Needs

John Adams Equity Theory

Daniel Pink Businesses need to tap into intrinsic motivation Autonomy Mastery Purpose

Motivation in Practice Table 2.4.1 – review financial rewards Main Issues Table 2.4.2 – Non-financial rewards

Revision Checklist Taylor – standardization of working practices Maslow – more needs an employer satisfies; more motivation Herzberg – hygiene & motivational needs Pink – businesses must nurture intrinsic motivation Financial rewards – salary, time & piece rate, commission, fringe benefits Non-financial rewards – job enrichment, rotation, enlargement, empowerment, purpose & teamwork.