Older People’s Services – General Needs This is an on-going project under the direction of Andrea Sullivan, Project Worker Aims are to: Maintain contact with all older people housed by CHS Group Provide an additional information and advice resource to older people In order to do this we have: Made contact by phone, letter or e-mail with all those over 65 whose details are held on our system Visited all those who requested a meeting Created links with other agencies who may be able to help our tenants, such as Age UK Placed articles in the CHS newsletter to advise people of the service

Results Main concerns were for practical tasks which tenants were finding more difficult as they got older. Highest need in CB4 – 30 CB5 - 12 We were able to source some gardening help via Age UK

Needs identified by tenants We have set up a meals service to John Beckett Court (April 2015) We hope to offer laundry, care and meals services from other care homes or extra care schemes We have referred 3 people to our Dementia Services Manager for further specialist advice Highest need for care in CB5 -10, CB6 – 10, CB23 - 7

Home Safety Highest need: Isolation: CB1 and CB4 -14 each Adaptations : CB4 – 13, CB23 - 5

Other information: 4 people discussed move –on One to extra care One to sheltered housing 2 to downsize – referred back to Housing Officer 6 people wanted help with finances – one was referred to Money Advisor at CHS CB11, CB21 and CB7 had the least identified need Highest need in CB4, CB5 and CB6

What next?