Intercultural Competences

Slides:

Advertisements

Similar presentations

Culture Defined Organizational culture is the underlying values, beliefs, and principles that serve as the foundation for an organization’s management.

Advertisements

Nationality and Identity Issues in Conflict Management

How to behave in an international environment Jan Bollen / Intercultural Competences.

Cultural competence in medical communication Conny Seeleman Academic Medical Center, dept. Social Medicine 10 th February 2006.

MULTINATIONAL MANAGEMENT

Human Issues in IT. National Culture What is Culture? “Culture is a system of collectively held values.” -- Geert Hofstede Think about how different you.

Hofstede’s Cultural Dimensions “National cultures in four dimensions: A research theory of cultural differences among nations.” International Studies of.

“Jesus” TAO and Project Management Cultural Relevance of the Tao in Construction Project Management Tao and Dimensions of Culture of Hofstede (1991) Tao.

Chapter 5 THE MEANINGS AND DIMENSIONS OF CULTURE.

Business Etiquette Around the World & Hoefstede Analysis By Dr. Oliver and global citizens.

Step up to Saxion. Dutch Culture & Language Lecture 1: General introduction about culture.

Sociocultural level of analysis What is culture? © Hodder & Stoughton 2013.

Cultural Dimension Theory. What is cultural dimension theory?

1 Management Communications and Intercultural Contexts Zeenat Jabbar.

Sexuality. Interactional Sex community Clans Siblings Family talk.

Impact of Culture on International Marketing. Cultural Impact Knowledge Knowledge – Factual or interpretive Sensitivity Sensitivity – Awareness – objective.

The Art of Networking Competences for Networking in European Education Cultural Diversity in Networks: Opportunities and Challenges.

Chapter 2: Environmental Constraints on Managers

University of Sunderland ENGM92 Unit 1 ENGM92 Cultural Awareness Unit 1.

OHT 6.1 Wall and Rees: International Business, 2nd edition © Pearson Education Limited 2004 International sociocultural environment.

Managing Across Cultures Cultural differences making a difference –6 Basic cultural variations People’s Nature Relationship to nature Relationship to other.

Cross Cultural Management Cultural Dimension in Business Management

1 Culture concept in Management 1. Cultures dimensions 2. Corporate culture.

Meaning and Dimensions of Culture

Conflict Management & Alternative Dispute Resolution Page 1 Making and Saving Deals in the Global Business Environment Negotiating International.

Capital city Brasilia Language Portuguese Population approx. 187 million (62% under age of 29) Climate mostly tropical, but temperate in south (average.

Capital city Brasilia Language Portuguese Population approx. 187 million (62% under age of 29) Climate mostly tropical, but temperate in south (average.

Culture and Multimedia Meaning and Dimensions. The nature of culture Values and folkways Comparing cultural values Outline Hofstede’s Cultural dimensions.

What is Culture?  Culture is the sum of the knowledge, values, beliefs and attitudes shared by a particular society and a group of people.  Culture includes:

Cultural comparison on the basis of Hofstede Dimensions.

The Meanings and Dimensions of Culture

Social and Cultural Environments Chapter 4 James Davis Brian Snider.

Meanings and Dimensions of Culture Chapter McGraw-Hill/Irwin© 2003 The McGraw-Hill Companies, Inc.,All Rights Reserved.  The nature of culture.

Chapter 13 International Human Relations. 2 Learning Objectives 1)Discuss the four major reasons why businesses become multinational companies. 2)Identify.

Ch. 7: Dimensions of Culture How to compare cultures Case Study: Japanese Culture Sustainability values.

Capital city Brasilia Language Portuguese Population approx. 187 million (62% under age of 29) Climate mostly tropical, but temperate in south (average.

Chapter Five Cross-cultural Studies. Cross-cultural / Intercultural Refers to the meeting of two cultures or two languages across the political boundaries.

Nicole Chau Emily Dynarski. Economic Environment Key Industries o Automotive, Iron, Steel, Chemical, Electronics, Food & Beverage, Healthcare, ICT, Machinery.

Hofstede’s six dimensions Khawla Mohamed H LSS Intercultural Studies LSS Intercultural Studies.

Hofstede. Geert Hofstede  Gerard Hendrik (Geert) Hofstede (born 2 October 1928 in Haarlem) is a Dutch social psychologist, former IBM employee, and Professor.

2 Culture and Multinational Management.

Recap of cultural dimensions theory

International Business Southeast University M. Shahadat Hossain

Raising Cultural Awareness

Developing an international perspective: how to become a world citizen

International Business Part Two Comparative Environmental Frameworks

Hofstede’s six dimensions

Global Business Environment

Culture concept in Management

Adaptive Delta Management:

Anand Vegesna, Director – HR, Air Liquide Engineering India

Culture Week 2 Lecture 1 Chapter 2+.

INTERNATIONAL PERMANENT SECRETARIAT

Great Quick Looks at 4 of Hofsted’s 5 factors

Will our organization’s culture work in a different country?

Lecture Three The cultural environment

a multicultural challenge

Differences in Culture

Global Dimensions (Entrepreneurship – later)

CULTURAL BASED ADAPTIVE WEB DESIGN FOR WELTEC

Communication, cultural worldviews and values

Developing an international perspective: how to become a world citizen

PRESENTATION ON LEADERSHIP June

Audience Analysis Chapter 6.

Agenda Hand-in your Contract Q / A

MBS538 Organisational Behaviour and Management

International Business Part Two Comparative Environmental Frameworks

MGMT544 Managing across Cultures

Language, Culture, and identity

© The Author(s) Published by Science and Education Publishing.

Presentation transcript:

Intercultural Competences How to behave in an international environment Jan Bollen / j.w.bollen@saxion.nl

Agenda Competences, 3 levels Stereotypes Good wrong ? Gestures Onion model The cultural iceberg Hofstede cultural dimensions Conclusion

Intercultural competence is … … having the knowledge, skills, behaviour and attitudes to communicate effectively with cultures other than your own

3 levels Mind, Skills and Heart A Mind set Knowledge A Skill set Abilities A Heart set Attitudes

Left Right, what is good 6 / 9 what is real

Gestures 2

Opening a meeting

Onion model, peel off

The Cultural iceberg Dress Food Language Behaviour Attitudes Implicit assumptions Values Mindsets Attitudes

The Cultural iceberg

Earring At what age do girls get earring wholes in their ear? Age: Year / Week / Day 2 reasons Proud to have a GIRL Pain (less)

Useful skills

Hofstede Cultural dimensions

Power distance index The Power Distance Index (PDI) is the cultural dimension who looks at how much a culture does or does not value hierarchical relationships and respect for authority

Individualism Individualism is the cultural dimension who looks at how much a culture respects the rights of the individual versus those of the group (whether family or company).

Individualism - Collectivism

Individualism - Collectivism and Power distance

Masculinity Masculinity is the intercultural dimensions who looks at the degree of Masculine Feminine aggressive responsive hard / rough soft / gentle sequential spatial one task multi tasking hide emotions show emotions not talkative very talkative result process forceful loyal competitive co-operation dominant follower materialistic relationship left brain right brain

Uncertainty Avoidance Uncertainty avoidance is the cultural dimension what measures culture's preference for strict laws and regulations over double meaning and risk.

Long term orientation Long-term versus short terms orientation cultural dimension deals with time horizon differences between societies. long-term orientation societies focus on the future, they follow cultural trends. short-term orientation, focus on immediate gratification and are money-orientated

China vs Netherlands

2 Questions What did you learn? How will you behave in the Netherlands?

Conclusions and Thank YOU Jan Bollen / QQ 1973607744