Date of download: 1/3/2018 Copyright © ASME. All rights reserved. From: Mitigating Online Product Rating Biases Through the Discovery of Optimistic, Pessimistic, and Realistic Reviewers J. Mech. Des. 2017;139(11):111409-111409-11. doi:10.1115/1.4037612 Figure Legend: Classification of optimistic/pessimistic/realistic/unreliable reviewers based on customer rating histories and product sales rankings
Date of download: 1/3/2018 Copyright © ASME. All rights reserved. From: Mitigating Online Product Rating Biases Through the Discovery of Optimistic, Pessimistic, and Realistic Reviewers J. Mech. Des. 2017;139(11):111409-111409-11. doi:10.1115/1.4037612 Figure Legend: An example of biased ratings, along with reviewer A's and reviewer B's product rating histories
Date of download: 1/3/2018 Copyright © ASME. All rights reserved. From: Mitigating Online Product Rating Biases Through the Discovery of Optimistic, Pessimistic, and Realistic Reviewers J. Mech. Des. 2017;139(11):111409-111409-11. doi:10.1115/1.4037612 Figure Legend: The distributions of Amazon.com's and the lab experiments' product star ratings
Date of download: 1/3/2018 Copyright © ASME. All rights reserved. From: Mitigating Online Product Rating Biases Through the Discovery of Optimistic, Pessimistic, and Realistic Reviewers J. Mech. Des. 2017;139(11):111409-111409-11. doi:10.1115/1.4037612 Figure Legend: Overview of the proposed method
Date of download: 1/3/2018 Copyright © ASME. All rights reserved. From: Mitigating Online Product Rating Biases Through the Discovery of Optimistic, Pessimistic, and Realistic Reviewers J. Mech. Des. 2017;139(11):111409-111409-11. doi:10.1115/1.4037612 Figure Legend: Possible probability distributions of product ratings of optimistic, pessimistic, realistic, and unreliable reviewers
Date of download: 1/3/2018 Copyright © ASME. All rights reserved. From: Mitigating Online Product Rating Biases Through the Discovery of Optimistic, Pessimistic, and Realistic Reviewers J. Mech. Des. 2017;139(11):111409-111409-11. doi:10.1115/1.4037612 Figure Legend: An example of applying a minimum distance classifier to classify Ci
Date of download: 1/3/2018 Copyright © ASME. All rights reserved. From: Mitigating Online Product Rating Biases Through the Discovery of Optimistic, Pessimistic, and Realistic Reviewers J. Mech. Des. 2017;139(11):111409-111409-11. doi:10.1115/1.4037612 Figure Legend: The correlation coefficients of product sales rankings
Date of download: 1/3/2018 Copyright © ASME. All rights reserved. From: Mitigating Online Product Rating Biases Through the Discovery of Optimistic, Pessimistic, and Realistic Reviewers J. Mech. Des. 2017;139(11):111409-111409-11. doi:10.1115/1.4037612 Figure Legend: The correlation coefficients of reviewers' sentiment scores
Date of download: 1/3/2018 Copyright © ASME. All rights reserved. From: Mitigating Online Product Rating Biases Through the Discovery of Optimistic, Pessimistic, and Realistic Reviewers J. Mech. Des. 2017;139(11):111409-111409-11. doi:10.1115/1.4037612 Figure Legend: The distributions of the original star ratings and the adjusted star ratings for 739 products