The Role of GIS In Next Generation 9-1-1 NG9-1-1 & GIS The Role of GIS In Next Generation 9-1-1

Introduction Presented by Gordon Chinander, GISP Metropolitan Emergency Services Board Jackie Mines, ENP Minnesota Department of Public Safety Kathy Liljequist, GISP GeoComm, Inc.

Topics of Discussion History of 911 9-1-1 / E9-1-1 & NG9-1-1 GIS utilization in E9-1-1/NG9-1-1

History of 911 March 10, 1876 Alexander Graham Bell made the first call for help during testing of his gear, when he spilled battery acid on his clothing and said those famous words…”Watson, come here. I want you!” July 8, 1937 Britain implements its 999 emergency telephone system serving police, fire and ems. 1957 The National Fire Chiefs reportedly suggest a single number for reporting fires June 21, 1959 North America first 999 system was introduced in Winnipeg, Manitoba Canada

History of 911 <cont.> Feb 1967 President Lyndon Johnson Commission on Law Enforcement and Administration of Justice issues its report recommending a single number to call, and that number should be used nationwide. Jan 12, 1968 AT&T announces their designation of “911” as a universal number at a press conference in Wash DC. Why 911? It came down to the fact that the digit 9 was the easiest to clear for access, because in many systems it was already clear; in others, equipment changes were small. The caller would then place the finger into the 1st position on the dial (rotary) and dial it two times. The outcome would be 9-1-1!

History of 911 <cont.> 2 pm, Feb 16, 1968 First 911 call was made in Haleyville, AL. using a “Bright Red” phone 1976 The city of Chicago, IL, claimed to have the nation’s first “Enhanced 911 system” of any major city. 6

History of 911 <cont.> December 1982 Minneapolis-St. Paul implements an E911 system that was reportedly the first multi-county Enhanced system in the country. It served the seven surrounding counties. In 2006 this system was expanded to 8 counties and is still, geographically, the largest Enhanced 911 system in the country March 31, 1998 The first phase 1 system (wireless calls display phone number and address or receiving tower) in the US in Allen County (Ind.) April 1, 1998 Wireless carriers must be able to supply Phase I capability <callback number and receiving tower address. October 1, 2001 Wireless carrier must be able to supply PSAPs with Phase II (Call back No., Lat/long of caller <accuracy dependant of technology>) Estimated today at over 268,000,000 US wireless subscribers (International Assoc of wireless telecommunications Industry) 7

History of 911 <cont.> December 1982 Minneapolis-St. Paul implements an E911 system that was reportedly the first multi-county Enhanced system in the country. It served the seven surrounding counties. In 2006 this system was expanded to 8 counties and is still, geographically, the largest Enhanced 911 system in the country March 31, 1998 The first phase 1 system (wireless calls display phone number and address or receiving tower) in the US in Allen County (Ind.) 2007 Minnesota is one of the leaders in transitioning into NG911, with NG911 pilot projects presently underway in the state. 8

PSAP (Public Safety Answering Point) Basic 9-1-1 Call Delivery Voice/ANI ALI Controller ANI Controller PSAP (Public Safety Answering Point) ANI 651-201-7550 Automatic Number Identification Carrier End Office Subscriber dials 911 PBX Caller dials 9-1-1 from either wireline or wireless and call is routed to end office switch. End office switch sends voice and telephone number to PSAP ALI Database Current network not designed by user needs Current 9-1-1 system never intended to receive calls and data from wireless and VoIP technologies Limited or no transfer capabilities between 9-1-1 selective routers Limited or no wireless transfer capabilities between 9-1-1 selective routers Does not provide transfer of caller notes and additional details associated with the 9-1-1 call Need database standardization between 9-1-1 providers Limited interoperability between PSAPs and other public safety agencies Need to support new data types such as text messaging = Voice Path

PSAP (Public Safety Answering Point) Today’s E9-1-1 Call Delivery Voice/ANI ALI Controller ANI Controller PSAP (Public Safety Answering Point) 9-1-1 Selective Router Carrier End Office ANI 651-201-7550 Automatic Number Identification Subscriber dials 911 PBX 911 (Send) 2 56K circuits 11353 Hillcrest Dr. N. Or Latitude/Longitude Wireless Carrier End Office ALI Database Current network not designed by user needs Current 9-1-1 system never intended to receive calls and data from wireless and VoIP technologies Limited or no transfer capabilities between 9-1-1 selective routers Limited or no wireless transfer capabilities between 9-1-1 selective routers Does not provide transfer of caller notes and additional details associated with the 9-1-1 call Need database standardization between 9-1-1 providers Limited interoperability between PSAPs and other public safety agencies Need to support new data types such as text messaging = Voice Path ALI: Automatic Location Information = Data Path Caller dials 9-1-1 from either wireline or wireless and call is routed to end office switch. End office switch sends voice and telephone number (ANI) to the Selective Router. Selective Router verifies routing instructions and sends Voice and ANI to correct Public Safety Answering Point (PSAP). PSAP requests a bid for location information (ALI) from 9-1-1 ALI Database. ALI Database sends location information back to PSAP. All happens within seconds. Successful for more than 30 years but stretched to the limit!!

Next Generation 9-1-1 What is Next Generation 9-1-1 (NG9-1-1) Fundamental objective of NG9-1-1 is interoperability of network and systems for voice, data and radio among emergency response agencies at a local, regional and national level Set of coordinated applications on an IP internetwork that services multiple government functions and seamlessly interfaces voice and electronic data

NENA NG9-1-1 Architecture and Interfaces - Transitional March 2007

E911 & GIS How is GIS utilized E911? Wireline <Traditional Phone lines>

E911 & GIS How is GIS utilized E911? Wireless <cellular phone> 14

E911 & GIS How is GIS utilized E911? Voice over Internet Protocol <VoIP> 15

E911 & GIS How is GIS utilized in NG911? 16

GIS and Public Safety GIS is used to determine caller locations….within the PSAP. Next Gen – GIS plays an expanded role before the caller information gets to the PSAPs Diagram provided by microData

Data Specifications Higher level of specifications Data Synchronization Data uniformity As the use of GIS takes on an elevated use in the role of providing caller information the local jurisdictions will be required to provide and maintain a higher level of GIS data. Additional data development may be required.

National Emergency Number Association NENA Developing Data Synchronization guidelines TDC/ODC Conference Full day to GIS They understand the importance of GIS as public safety moves into next gen Workgroups TDC/ODC – technical conference NENA is devoting a full day to GIS education

Questions??? As the use of GIS takes on an elevated use in the role of providing caller information the local jurisdictions will be required to provide and maintain a higher level of GIS data. Additional data development may be required. 20

Minnesota Governor Council’s EPC NG911 Workgroup Goal: To educate Minnesota’s 911 community on the role of GIS in Next Generation 9-1-1 Co-Chairs Jackie Mines, ENP – DPS State 911 Program Gordon Chinander, GISP Metropolitan Emergency Services Board As the use of GIS takes on an elevated use in the role of providing caller information the local jurisdictions will be required to provide and maintain a higher level of GIS data. Additional data development may be required. 21

Minnesota Governor Council’s EPC NG911 Workgroup Agenda Educate Minnesota’s 9-1-1 community on the efforts to standardize, on a national level, NG9-1-1 GIS Datasets Provide guidance and data standards (per NENA) for GIS datasets that are to utilized for 9-1-1 Support and provide documentation to Minnesota’s 9-1-1 communities for preparing GIS data for use in NG9-1-1 Reconciling centerlines with Master Street Address Guides (MSAG), and Emergency Service Zone (ESZ) Synchronizing street centerlines with MSAG Creation of Delta MSAGs Develop support through various means to establish 9-1-1 GIS datasets (geocodeable street centerlines, Emergency Service Zones) in Minnesota communities. As the use of GIS takes on an elevated use in the role of providing caller information the local jurisdictions will be required to provide and maintain a higher level of GIS data. Additional data development may be required. 22

Minnesota Governor Council’s EPC NG911 Workgroup Co-Chairs Jackie Mines, ENP - DPS State 911 Program Manager ph: 651.201.7550 email: jackie.mines@state.mn.us Gordon Chinander, GISP - MESB GIS Manager ph: 651.643.8379 email: gchinander@mn-mesb.org As the use of GIS takes on an elevated use in the role of providing caller information the local jurisdictions will be required to provide and maintain a higher level of GIS data. Additional data development may be required. 23